Service April 2011
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1. BARRIER ISLAND MARINE

Barrier Island Marine is continually striving to improve the level of service we provide to our customers. We value your input tremendously and would appreciate you filling out this brief anonymous survey. Thank you for your time!

1. Was this your first visit to Barrier Island Marine?

Was this your first visit to Barrier Island Marine? Yes

If 'yes', where did you take your boat for service before?

2. How did you hear about Barrier Island Marine?

How did you hear about Barrier Island Marine? Friend

Internet search

Radio

Tidelines

Coastal Angler

Drive by

Facebook

Boattrader.com/Yachtworld.com

Other (please specify)

3. How would you rate Barrier Island Marine in the following areas?

	Poor	Fair	Good	Exceptional
Cost/Value of Service	How would you rate Barrier Island Marine in the following areas? Cost/Value of Service Poor	Cost/Value of Service Fair	Cost/Value of Service Good	Cost/Value of Service Exceptional
Quality of Service	Quality of Service Poor	Quality of Service Fair	Quality of Service Good	Quality of Service Exceptional
Speed of Service	Speed of Service Poor	Speed of Service Fair	Speed of Service Good	Speed of Service Exceptional
Communication	Communication Poor	Communication Fair	Communication Good	Communication Exceptional
Appearance of Dealership	Appearance of Dealership Poor	Appearance of Dealership Fair	Appearance of Dealership Good	Appearance of Dealership Exceptional
Appearance of Employees	Appearance of Employees Poor	Appearance of Employees Fair	Appearance of Employees Good	Appearance of Employees Exceptional
Friendliness of Employees	Friendliness of Employees Poor	Friendliness of Employees Fair	Friendliness of Employees Good	Friendliness of Employees Exceptional
Cleanliness of Boat	Cleanliness of Boat Poor	Cleanliness of Boat Fair	Cleanliness of Boat Good	Cleanliness of Boat Exceptional
Explanation of Charges	Explanation of Charges Poor	Explanation of Charges Fair	Explanation of Charges Good	Explanation of Charges Exceptional

Please tell us how can we improve.

4. Will you recommend Barrier Island Marine to your friends?

Will you recommend Barrier Island Marine to your friends? Yes

If 'no', please tell us why.

5. How often do you visit our Website www.barrierislandmarine.com?

How often do you visit our Website www.barrierislandmarine.com? Frequently

Occaisionally

Never

How can we improve our website?

6. We post product/service updates, events and interesting information on Facebook. Do you use Facebook?

We post product/service updates, events and interesting information on Facebook. Do you use Facebook? Yes

7. Would you like someone from Barrier Island Marine to contact you?

Would you like someone from Barrier Island Marine to contact you? Yes

If 'yes', please provide contact information.

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Service April 2011Exit this survey