Customer Satisfaction Survey:

1. Medmark Occupational Healthcare - Customer Feedback

Which of the following services do you currently use: Pre-employment Medicals

Occupational Health/Sickness Absence Assessments

Ill Health Retirement Assessments

Health Surveillence

Vaccination Programme

Health Screening

	Very Satisfied	Satisfied	Neither Satisfied or Dissatisfied	Dissatisfied	Very Dissatisfied
Initial Contact	*On a sliding scale, were you satisfied with Medmark in relation to the following: Initial Contact Very Satisfied	Initial Contact Satisfied	Initial Contact Neither Satisfied or Dissatisfied	Initial Contact Dissatisfied	Initial Contact Very Dissatisfied
Appointment Availability	Appointment Availability Very Satisfied	Appointment Availability Satisfied	Appointment Availability Neither Satisfied or Dissatisfied	Appointment Availability Dissatisfied	Appointment Availability Very Dissatisfied
Report and Advice Given	Report and Advice Given Very Satisfied	Report and Advice Given Satisfied	Report and Advice Given Neither Satisfied or Dissatisfied	Report and Advice Given Dissatisfied	Report and Advice Given Very Dissatisfied
Turnaround Time	Turnaround Time Very Satisfied	Turnaround Time Satisfied	Turnaround Time Neither Satisfied or Dissatisfied	Turnaround Time Dissatisfied	Turnaround Time Very Dissatisfied
Follow Up	Follow Up Very Satisfied	Follow Up Satisfied	Follow Up Neither Satisfied or Dissatisfied	Follow Up Dissatisfied	Follow Up Very Dissatisfied

Please indicate which Medmark centre/s you have used: Dublin

Cork

Limerick

Galway

Did the occupational health report assist you with the management of your staff member: Yes

Going forward, what improvements/changes would you like to see made to the services we offer?

Would you recommend Medmark services to your colleagues? Yes

If 'No' Please specify

Would you like to discuss your occupational health requirements with one of the Medmark team? yes

If yes, please add your details so that a member of our team can contact you:

If you wish to make any further comments, then please do not hesitate to do so