Milton Frank Co. Customer Feedback
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1.
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1
. Which of the following did you inquire about?
Which of the following did you inquire about?
Parts
Units
Service
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2
. Which manufacturer(s) did you inquire about parts, units and/or service?
Which manufacturer(s) did you inquire about parts, units and/or service?
Allegheny Bradford
Bran+Luebbe
Flowserve Seal Division
Flowserve Pump Division
Lightnin (SPX)
Plenty
Sundyne
Sunflo
Tranter
Tuchenhagen
Vanton
Waukesha Cherry-Burrell
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3
. Please rate your level of satisfaction regarding:
Timeliness of Quotation
Delivery of Products
Our Responsiveness to Your Needs
Highly Satisfied
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Please rate your level of satisfaction regarding: Highly Satisfied Timeliness of Quotation
Highly Satisfied Delivery of Products
Highly Satisfied Our Responsiveness to Your Needs
Satisfied
Satisfied Timeliness of Quotation
Satisfied Delivery of Products
Satisfied Our Responsiveness to Your Needs
Somewhat Satisfied
Somewhat Satisfied Timeliness of Quotation
Somewhat Satisfied Delivery of Products
Somewhat Satisfied Our Responsiveness to Your Needs
Dissatisfied
Dissatisfied Timeliness of Quotation
Dissatisfied Delivery of Products
Dissatisfied Our Responsiveness to Your Needs
Somewhat Dissatisfied
Somewhat Dissatisfied Timeliness of Quotation
Somewhat Dissatisfied Delivery of Products
Somewhat Dissatisfied Our Responsiveness to Your Needs
Comment:
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4
. Please rate your level of satisfaction with your sales representative during the order process.
Please rate your level of satisfaction with your sales representative during the order process.
Highly Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied or Dissatisfied
Somewhat Dissatisfied
Dissatisfied
Highly Dissatisfied
Comment:
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5
. Were you fully satisfied upon receipt of the product ordered?
Were you fully satisfied upon receipt of the product ordered?
Highly Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Dissatisfied
Somewhat Dissatisfied
Dissatisfied
Comment:
6
. Would you like a sales engineer to contact you?
Would you like a sales engineer to contact you?
Yes
No
Contact Information (Name, phone # and/or email address)
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7
. Please select your overall satisfaction with Milton S. Frank Co., Inc.
Please select your overall satisfaction with Milton S. Frank Co., Inc.
Highly Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Highly Dissatisfied
Comment:
8
. Would you like the owner to contact you?
Would you like the owner to contact you?
Yes
No
Contact Information:
9
. Optional: Please provide your company name and contact information.
Optional: Please provide your company name and contact information.
Thank you for taking the time to complete our survey! Your feedback will help us to determine how we can service you better in the future.
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