The NEW Relationships Scotland website - have your say (public) Survey

Your input is vital in ensuring the new Relationships Scotland website we're planning is a success. This survey should take no more than 2 mins to complete. It deliberately has no options for neutral answers.

Our current website was developed by an external agency and most of the written content was amalgamated from two previous websites, so please do not feel you'll be offending anyone within Relationships Scotland with your answers. This survey is totally anonymous so please be open and honest in your opinions.

Please open up www.relationships-scotland.org.uk while completing this survey.

We've now extended the survey - it closes at 12pm Wed 26th Jan 2011

Thanks

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1. Prior to taking this survey how would you rate your awareness of Relationships Scotland and the work we do?

Prior to taking this survey how would you rate your awareness of Relationships Scotland and the work we do? I had never heard of Relationships Scotland

I was aware of Relationships Scotland but was unsure about the services they offer

I had a clear understanding of Relationships Scotland and their services

If you have any comments please let us know.

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2. If you had a relationship or family problem where would you first turn to for advice?

*Please pick up to three choices

If you had a relationship or family problem where would you first turn to for advice? *Please pick up to three choices I would speak to a friend

I would search online for other people going through the same as me

I would consult my GP

I would speak to a solicitor

I would search online for the most appropriate professional support

I would speak to someone at Citizen's Advice Bureau

Other (please specify)

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3. Please open up http://www.relationships-scotland.org.uk/ in your internet browser.

How do you find the website colour scheme?

*Please pick up to three choices

Please open up http://www.relationships-scotland.org.uk/ in your internet browser. How do you find the website colour scheme? *Please pick up to three choices Boring

Family friendly

Welcoming

Cold

Corporate

Exciting

Professional

Please let us know any other feelings you have on the colourscheme.

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4. Please briefly look over the 'relationship counselling', 'family mediation' and 'family support' pages on http://www.relationships-scotland.org.uk/

How do you feel about the written content on these pages?

*Please pick up to three choices

Please briefly look over the 'relationship counselling', 'family mediation' and 'family support' pages on http://www.relationships-scotland.org.uk/ How do you feel about the written content on these pages? *Please pick up to three choices Well written

Poorly written

Easy to navigate

Could be easier to naviagate

The right length on each page

Too much written content on each page

Please let us know any other feelings you have on the written content.

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5. Please open up http://www.relationships-scotland.org.uk/ in your internet browser and attempt to find a local Relationships Scotland service.

What are your views of the 'find a service' function on the website?

*Please pick up to three choices

Please open up http://www.relationships-scotland.org.uk/ in your internet browser and attempt to find a local Relationships Scotland service. What are your views of the 'find a service' function on the website? *Please pick up to three choices Easy to find the link on the homepage

Hard to find the link on the homepage

Well laid out

Poorly laid out

Easy to navigate

Difficult to navigate

Please let us know any other feelings you have on the 'find a service' function.

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6. If you are not currently on a local service page please visit http://www.relationships-scotland.org.uk/about_what.shtml and choose one from the list.

What do you think about the website page for the local service you have chosen?

*Please pick all that apply

If you are not currently on a local service page please visit http://www.relationships-scotland.org.uk/about_what.shtml and choose one from the list. What do you think about the website page for the local service you have chosen? *Please pick all that apply Well laid out

Poorly laid out

Engaging

Boring

Photographs and/or a video of the local centre would be good

A searchable map of the service location would be handy

A contact form allowing me to reach the service direct would be useful

Please let us know any other feelings you have on the look and feel of your local service's page.

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7. Now that you have a chance to look around the Relationships Scotland website how would you rate the general navigation and layout?

*Please pick up to three choices

Now that you have a chance to look around the Relationships Scotland website how would you rate the general navigation and layout? *Please pick up to three choices I find the site easy to navigate

I find the site difficult to navigate

The site navigation is ok but could be improved

The site is well laid out

The site is poorly laid out

The site layout is ok but could be improved

I am confident I could find what I was looking for on the site

I am not confident I could find what I was looking for on the site

Finding information on the site is ok but could be improved

Please add any comments you have about site navigation and layout.

8. Please add any other thoughts you have on the website - this could be features you've seen elsewhere that you'd like to see us implement, something that you love or hate about the site or just a general comment.

Please add any other thoughts you have on the website - this could be features you've seen elsewhere that you'd like to see us implement, something that you love or hate about the site or just a general comment.

The NEW Relationships Scotland website - have your say (public)Exit this survey

1.

*1. Prior to taking this survey how would you rate your awareness of Relationships Scotland and the work we do?

*2. If you had a relationship or family problem where would you first turn to for advice?*Please pick up to three choices

*3. Please open up http://www.relationships-scotland.org.uk/ in your internet browser.How do you find the website colour scheme?*Please pick up to three choices

*4. Please briefly look over the 'relationship counselling', 'family mediation' and 'family support' pages on http://www.relationships-scotland.org.uk/ How do you feel about the written content on these pages?*Please pick up to three choices

*5. Please open up http://www.relationships-scotland.org.uk/ in your internet browser and attempt to find a local Relationships Scotland service.What are your views of the 'find a service' function on the website?*Please pick up to three choices

*6. If you are not currently on a local service page please visit http://www.relationships-scotland.org.uk/about_what.shtml and choose one from the list.What do you think about the website page for the local service you have chosen?*Please pick all that apply

*7. Now that you have a chance to look around the Relationships Scotland website how would you rate the general navigation and layout?*Please pick up to three choices