CSU Commissioning Support Survey

Thank you for sharing your views, please remember to fill in your details at the end of the survey if you'd like to be entered into the prize draw for an iPad/HD TV/e-Reader. Different questions will be applicable depending on your job function, so if there is a question that doesn't apply or you don't know the answer to, feel free to move on to the next one.

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* 1. What is the name of your Commissioning Support Unit?

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* 2. Which county are you in?

Other (please specify)

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* 3. What best describes your role within your organisation (you can choose more than one option)?

Redesign and innovation

Procurement

Business intelligence

Organisational development

IT support and infrastructure

Accounts and Finance

Marketing and business Strategy

Business Support (e.g. HR, Administration)

Other (please specify)

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* 4. What's the approximate size of the commissioning support workforce?

<400

401-600

601-800

>800

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* 5. Please indicate which of the following types of commissioning support services you offer:

	Yes	No	Don't Know
Business Support (e.g. Financial Management, Payroll, HR, ICT, governance)	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) Yes	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) No	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) Don't Know
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management Yes	Healthcare Procurement and Provider management No	Healthcare Procurement and Provider management Don't Know
Transformation and Service redesign	Transformation and Service redesign Yes	Transformation and Service redesign No	Transformation and Service redesign Don't Know
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement Yes	Communications and Patient/Public Engagement No	Communications and Patient/Public Engagement Don't Know
Business Intelligence and Data Management	Business Intelligence and Data Management Yes	Business Intelligence and Data Management No	Business Intelligence and Data Management Don't Know
Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Yes	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) No	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Don't Know

Other (please specify)

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* 6. Who do you currently partner with for the following services?

	Other Commissioning Support Units	Independent Sector Providers	Community Voluntary Sector
Business Support (e.g. financial management, payroll, HR, ICT, governance)	Business Support (e.g. financial management, payroll, HR, ICT, governance) Other Commissioning Support Units	Business Support (e.g. financial management, payroll, HR, ICT, governance) Independent Sector Providers	Business Support (e.g. financial management, payroll, HR, ICT, governance) Community Voluntary Sector
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management Other Commissioning Support Units	Healthcare Procurement and Provider management Independent Sector Providers	Healthcare Procurement and Provider management Community Voluntary Sector
Transformation and Service redesign	Transformation and Service redesign Other Commissioning Support Units	Transformation and Service redesign Independent Sector Providers	Transformation and Service redesign Community Voluntary Sector
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement Other Commissioning Support Units	Communications and Patient/Public Engagement Independent Sector Providers	Communications and Patient/Public Engagement Community Voluntary Sector
Business Intelligence and Data Management	Business Intelligence and Data Management Other Commissioning Support Units	Business Intelligence and Data Management Independent Sector Providers	Business Intelligence and Data Management Community Voluntary Sector
Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Other Commissioning Support Units	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Independent Sector Providers	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Community Voluntary Sector

Other (please specify)

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* 7. On a scale of 1-5, what is your appetite to partner with other CSS providers in the following areas of commissioning support, with one being the lowest appetite level and 5 being the highest?

	1	2	3	4	5
Business Support (e.g. financial management, payroll, HR, ICT, governance)	Business Support (e.g. financial management, payroll, HR, ICT, governance) 1	Business Support (e.g. financial management, payroll, HR, ICT, governance) 2	Business Support (e.g. financial management, payroll, HR, ICT, governance) 3	Business Support (e.g. financial management, payroll, HR, ICT, governance) 4	Business Support (e.g. financial management, payroll, HR, ICT, governance) 5
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management 1	Healthcare Procurement and Provider management 2	Healthcare Procurement and Provider management 3	Healthcare Procurement and Provider management 4	Healthcare Procurement and Provider management 5
Transformation and Service redesign	Transformation and Service redesign 1	Transformation and Service redesign 2	Transformation and Service redesign 3	Transformation and Service redesign 4	Transformation and Service redesign 5
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement 1	Communications and Patient/Public Engagement 2	Communications and Patient/Public Engagement 3	Communications and Patient/Public Engagement 4	Communications and Patient/Public Engagement 5
Business Intelligence and Data Management	Business Intelligence and Data Management 1	Business Intelligence and Data Management 2	Business Intelligence and Data Management 3	Business Intelligence and Data Management 4	Business Intelligence and Data Management 5
Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 1	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 2	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 3	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 4	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 5

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* 8. On a scale of 1-5, with 1 being the least important and 5 being the most important, please indicate how important the following factors are in influencing who your commissioning support unit chooses to partner with?

	1	2	3	4	5
Size of organisation	Size of organisation 1	Size of organisation 2	Size of organisation 3	Size of organisation 4	Size of organisation 5
Geographical proximity	Geographical proximity 1	Geographical proximity 2	Geographical proximity 3	Geographical proximity 4	Geographical proximity 5
Previous/current relationship	Previous/current relationship 1	Previous/current relationship 2	Previous/current relationship 3	Previous/current relationship 4	Previous/current relationship 5
Specialist expertise and skills	Specialist expertise and skills 1	Specialist expertise and skills 2	Specialist expertise and skills 3	Specialist expertise and skills 4	Specialist expertise and skills 5
Wider knowledge (e.g of policy and best practice)	Wider knowledge (e.g of policy and best practice) 1	Wider knowledge (e.g of policy and best practice) 2	Wider knowledge (e.g of policy and best practice) 3	Wider knowledge (e.g of policy and best practice) 4	Wider knowledge (e.g of policy and best practice) 5
Able to deliver broad range of services	Able to deliver broad range of services 1	Able to deliver broad range of services 2	Able to deliver broad range of services 3	Able to deliver broad range of services 4	Able to deliver broad range of services 5
Price	Price 1	Price 2	Price 3	Price 4	Price 5
Guaranteed savings	Guaranteed savings 1	Guaranteed savings 2	Guaranteed savings 3	Guaranteed savings 4	Guaranteed savings 5
Reputation	Reputation 1	Reputation 2	Reputation 3	Reputation 4	Reputation 5
Recommended by others	Recommended by others 1	Recommended by others 2	Recommended by others 3	Recommended by others 4	Recommended by others 5
Quality of customer experience	Quality of customer experience 1	Quality of customer experience 2	Quality of customer experience 3	Quality of customer experience 4	Quality of customer experience 5

Question Title

* 1. What is the name of your Commissioning Support Unit?

Question Title

* 2. Which county are you in?

Question Title

* 3. What best describes your role within your organisation (you can choose more than one option)?

Question Title

* 4. What's the approximate size of the commissioning support workforce?

Question Title

* 5. Please indicate which of the following types of commissioning support services you offer:

Question Title

* 6. Who do you currently partner with for the following services?

Question Title

* 7. On a scale of 1-5, what is your appetite to partner with other CSS providers in the following areas of commissioning support, with one being the lowest appetite level and 5 being the highest?

Question Title

* 8. On a scale of 1-5, with 1 being the least important and 5 being the most important, please indicate how important the following factors are in influencing who your commissioning support unit chooses to partner with?

Question Title

* 9. Please leave your email and phone number to be entered in the prize draw and in case we require clarification about your responses