Independent Sector Commissioning Support Survey

Thank you for sharing your views, please remember to fill in your details at the end of the survey if you'd like to be entered into the prize draw for an iPad/HD TV/e-Reader. Different questions will be applicable depending on your job function, so if there is a question that doesn't apply or you don't know the answer to, feel free to move on to the next one.

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* 1. What is the name of your organisation?

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* 2. Which of the following best describes your role (you can choose more than one option):

Redesign and innovation

Procurement

Business intelligence

Organisational development

IT support and infrastructure

Accounts and Finance

Marketing and business Strategy

Business Support (e.g. HR, Administration)

Other (please specify)

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* 3. What's the approximate size of the commissioning support workforce?

<30

31-100

101-200

201-500

501-800

>800

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* 4. Please indicate which of the following types of commissioning support services you offer:

	Yes	No	Don't Know
Business Support (e.g. Financial Management, Payroll, HR, ICT, governance)	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) Yes	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) No	Business Support (e.g. Financial Management, Payroll, HR, ICT, governance) Don't Know
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management Yes	Healthcare Procurement and Provider management No	Healthcare Procurement and Provider management Don't Know
Transformation and Service redesign	Transformation and Service redesign Yes	Transformation and Service redesign No	Transformation and Service redesign Don't Know
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement Yes	Communications and Patient/Public Engagement No	Communications and Patient/Public Engagement Don't Know
Business Intelligence and Data Management	Business Intelligence and Data Management Yes	Business Intelligence and Data Management No	Business Intelligence and Data Management Don't Know
Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Yes	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) No	Clinical support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Don't Know

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* 5. Who do you currently partner with for the following services?

	Commissioning Support Units	Other Independent Sector Providers	Community Voluntary Sector
Business Support (e.g. financial management, payroll, HR, ICT, governance)	Business Support (e.g. financial management, payroll, HR, ICT, governance) Commissioning Support Units	Business Support (e.g. financial management, payroll, HR, ICT, governance) Other Independent Sector Providers	Business Support (e.g. financial management, payroll, HR, ICT, governance) Community Voluntary Sector
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management Commissioning Support Units	Healthcare Procurement and Provider management Other Independent Sector Providers	Healthcare Procurement and Provider management Community Voluntary Sector
Transformation and Service redesign	Transformation and Service redesign Commissioning Support Units	Transformation and Service redesign Other Independent Sector Providers	Transformation and Service redesign Community Voluntary Sector
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement Commissioning Support Units	Communications and Patient/Public Engagement Other Independent Sector Providers	Communications and Patient/Public Engagement Community Voluntary Sector
Business Intelligence and Data Management	Business Intelligence and Data Management Commissioning Support Units	Business Intelligence and Data Management Other Independent Sector Providers	Business Intelligence and Data Management Community Voluntary Sector
Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Commissioning Support Units	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Other Independent Sector Providers	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) Community Voluntary Sector

Other (please specify)

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* 6. On a scale of 1-5, what is your appetite to partner with other commissioning support service providers in the following areas of commissioning support, with one being the lowest appetite level and 5 being the highest?

	1	2	3	4	5
Business Support (e.g. financial management, payroll, HR, ICT, governance)	Business Support (e.g. financial management, payroll, HR, ICT, governance) 1	Business Support (e.g. financial management, payroll, HR, ICT, governance) 2	Business Support (e.g. financial management, payroll, HR, ICT, governance) 3	Business Support (e.g. financial management, payroll, HR, ICT, governance) 4	Business Support (e.g. financial management, payroll, HR, ICT, governance) 5
Healthcare Procurement and Provider management	Healthcare Procurement and Provider management 1	Healthcare Procurement and Provider management 2	Healthcare Procurement and Provider management 3	Healthcare Procurement and Provider management 4	Healthcare Procurement and Provider management 5
Transformation and Service redesign	Transformation and Service redesign 1	Transformation and Service redesign 2	Transformation and Service redesign 3	Transformation and Service redesign 4	Transformation and Service redesign 5
Communications and Patient/Public Engagement	Communications and Patient/Public Engagement 1	Communications and Patient/Public Engagement 2	Communications and Patient/Public Engagement 3	Communications and Patient/Public Engagement 4	Communications and Patient/Public Engagement 5
Business Intelligence and Data Management	Business Intelligence and Data Management 1	Business Intelligence and Data Management 2	Business Intelligence and Data Management 3	Business Intelligence and Data Management 4	Business Intelligence and Data Management 5
Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care)	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 1	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 2	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 3	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 4	Clinical Support (e.g. individual funding requests, medicines management, continuing healthcare, funded nursing care) 5

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* 7. On a scale of 1 to 5, with 1 being the least important and 5 being the most, how important are the following factors in influencing who your organisation chooses to partner with in providing commissioning support services?

	1	2	3	4	5
Size of organisation	Size of organisation 1	Size of organisation 2	Size of organisation 3	Size of organisation 4	Size of organisation 5
Geographical proximity	Geographical proximity 1	Geographical proximity 2	Geographical proximity 3	Geographical proximity 4	Geographical proximity 5
Previous/current relationship	Previous/current relationship 1	Previous/current relationship 2	Previous/current relationship 3	Previous/current relationship 4	Previous/current relationship 5
Specialist expertise and skills	Specialist expertise and skills 1	Specialist expertise and skills 2	Specialist expertise and skills 3	Specialist expertise and skills 4	Specialist expertise and skills 5
Wider knowledge (e.g of policy and best practice)	Wider knowledge (e.g of policy and best practice) 1	Wider knowledge (e.g of policy and best practice) 2	Wider knowledge (e.g of policy and best practice) 3	Wider knowledge (e.g of policy and best practice) 4	Wider knowledge (e.g of policy and best practice) 5
Able to deliver broad range of services	Able to deliver broad range of services 1	Able to deliver broad range of services 2	Able to deliver broad range of services 3	Able to deliver broad range of services 4	Able to deliver broad range of services 5
Price	Price 1	Price 2	Price 3	Price 4	Price 5
Guaranteed savings	Guaranteed savings 1	Guaranteed savings 2	Guaranteed savings 3	Guaranteed savings 4	Guaranteed savings 5
Reputation	Reputation 1	Reputation 2	Reputation 3	Reputation 4	Reputation 5
Recommended by others	Recommended by others 1	Recommended by others 2	Recommended by others 3	Recommended by others 4	Recommended by others 5
Quality of customer experience	Quality of customer experience 1	Quality of customer experience 2	Quality of customer experience 3	Quality of customer experience 4	Quality of customer experience 5

Other (please specify)

Question Title

* 1. What is the name of your organisation?

Question Title

* 2. Which of the following best describes your role (you can choose more than one option):

Question Title

* 3. What's the approximate size of the commissioning support workforce?

Question Title

* 4. Please indicate which of the following types of commissioning support services you offer:

Question Title

* 5. Who do you currently partner with for the following services?

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* 6. On a scale of 1-5, what is your appetite to partner with other commissioning support service providers in the following areas of commissioning support, with one being the lowest appetite level and 5 being the highest?

Question Title

* 7. On a scale of 1 to 5, with 1 being the least important and 5 being the most, how important are the following factors in influencing who your organisation chooses to partner with in providing commissioning support services?

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* 8. Please leave your email and phone number in case we require clarification about your responses and if you want to be entered for the prize draw