How did you like our website? Survey

At Branders we love hearing from our customers. We take your thoughts and comments about our website very seriously. Your opinion is very important to us and it helps us serve you better. Thank you for your time!

1. How satisfied were you with your shopping experience at Branders today?

How satisfied were you with your shopping experience at Branders today? Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very Dissatisfied

2. How satisfied were you with your Branders shopping experience compared to your shopping experience at other websites?

How satisfied were you with your Branders shopping experience compared to your shopping experience at other websites? Very Satisfied

Satisfied

Neither Satisfied nor dissatisfied

Dissatisfied

Very Dissatisfied

N/A

3. How would you rate your experience with the following features of the Branders website.

	Very Dissatisfied				Very Satisfied	N/A
Overall ease of use	*How would you rate your experience with the following features of the Branders website. Overall ease of use Very Dissatisfied	Overall ease of use	Overall ease of use	Overall ease of use	Overall ease of use Very Satisfied	Overall ease of use N/A
Finding products using search	Finding products using search Very Dissatisfied	Finding products using search	Finding products using search	Finding products using search	Finding products using search Very Satisfied	Finding products using search N/A
Finding products without using search	Finding products without using search Very Dissatisfied	Finding products without using search	Finding products without using search	Finding products without using search	Finding products without using search Very Satisfied	Finding products without using search N/A
Design Studio	Design Studio Very Dissatisfied	Design Studio	Design Studio	Design Studio	Design Studio Very Satisfied	Design Studio N/A
Uploading Artwork	Uploading Artwork Very Dissatisfied	Uploading Artwork	Uploading Artwork	Uploading Artwork	Uploading Artwork Very Satisfied	Uploading Artwork N/A
Quote Wizard	Quote Wizard Very Dissatisfied	Quote Wizard	Quote Wizard	Quote Wizard	Quote Wizard Very Satisfied	Quote Wizard N/A
My Cart	My Cart Very Dissatisfied	My Cart	My Cart	My Cart	My Cart Very Satisfied	My Cart N/A
My Projects	My Projects Very Dissatisfied	My Projects	My Projects	My Projects	My Projects Very Satisfied	My Projects N/A
My Reorder	My Reorder Very Dissatisfied	My Reorder	My Reorder	My Reorder	My Reorder Very Satisfied	My Reorder N/A
Account management	Account management Very Dissatisfied	Account management	Account management	Account management	Account management Very Satisfied	Account management N/A

4. How many times have you visited the Branders website in the past year?

How many times have you visited the Branders website in the past year? This is my first visit

2-5

6-12

13-24

25-50

50 and up

5. Which best describes the purpose of your visit to the website today?

Which best describes the purpose of your visit to the website today? I already knew what I was going to purchase (item name, item number)

I had a clear image of what I needed to buy (kind of item, purpose of use)

I was doing research before deciding to buy

I came to see my logo on a product

I was just browsing the site

6. Please enter any comments or suggestions on how to improve the Branders website here:

Please enter any comments or suggestions on how to improve the Branders website here:

7. Did you have any problems while using the Branders website today?
If you did, please share your experience with us. We want to make our site better.

Please enter all appropriate information to help us address this problem. (E.g., if you experienced a technical issue please include information about your browser type and version if possible.)

Did you have any problems while using the Branders website today? If you did, please share your experience with us. We want to make our site better. Please enter all appropriate information to help us address this problem. (E.g., if you experienced a technical issue please include information about your browser type and version if possible.) No, I didn't run into any trouble today

Yes, I experienced some problems on the website. This is what happened:

8. Please enter your information below so that we can contact you and better address your concerns.

9. Help us help you, please tell us your gender:

Help us help you, please tell us your gender: Female

Male

Prefer not to say

10. Age Group

Age Group Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75+

Prefer not to say

How did you like our website?

Help make the Branders website better!