Marker 5 Customer Survey
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1. Default Section

 

1. How would you rate your level of overall satisfaction with Marker 5 Financial Services?

 Extremely DissatisfiedDissatisfiedNeutralSatisfiedExtremely Satisfied
Please check one:

2. Why do you say that? What specifically are you satisfied or dissatisfied with Marker 5? Enter response below...

3. Please rate your level of agreement with the following statements.

Marker 5...

 Completely DisagreeStrongly DisagreeDisagreeNeutralAgreeStrongly AgreeCompletely Agree
Has helped me get more financing approved for my retail customers
Has helped me increase overall customer satisfaction at my dealership
Has helped me increase my profitability
Has helped me focus my staff on other areas of my business
Is responsive and easily reached when needed
Is quick and efficient in processing credit applications
Is pro-active in addressing potential problems when working with retail customers

4. During your time as a partner with Marker 5, how would you characterize our level of communication/responsiveness?

5. Please list the top three concerns you had prior to partnering with Marker 5, in order of importance.

6. Please list the top three reasons that led you to partner with Marker 5, in order of importance.

7. How has partnering with Marker 5 contributed to the success of your business?*

8. Are there additional products or services that you would like to see Marker 5 provide?

9. Are there additional areas of improvement which Marker 5 could focus on?

10. Please list your name and dealership here if you would allow us to use your comments as testimonial.
Your feedback today will be instrumental as as we strive to improve our customer service, re-vamp our website capability, and explore new ways to help you grow your business. Please share with us any additional comments, insight, or suggestions you would like to provide. Thank you!

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