DLE Inc.,
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1. Customer Satisfaction Survey

Please complete the following Customer Satisfaction Survey. Your response will help us to address any concerns/issues you may have as well as to better target our products and services to meet your needs. Your response will be kept confidential. Thank you for taking the time to complete this survey.

1. How would you rate the response time?

2. How would you rate our knowledge of the products?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate our knowledge of the products? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

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3. How would you rate your satisfaction with the product packaging?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate your satisfaction with the product packaging? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

Comment

4. How would you rate our product pricing?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate our product pricing? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

Comment

5. How would you rate the product delivery time?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate the product delivery time? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

Comment

6. How would you rate the overall satisfaction with your experience with DLE, Inc.?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate the overall satisfaction with your experience with DLE, Inc.? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

Comment

7. How would you rate the product quality?

	Poor	Fair	Average	Good	Excellent	N/A
Poor	*How would you rate the product quality? Poor Poor	Poor Fair	Poor Average	Poor Good	Poor Excellent	Poor N/A
Fair	Fair Poor	Fair Fair	Fair Average	Fair Good	Fair Excellent	Fair N/A
Average	Average Poor	Average Fair	Average Average	Average Good	Average Excellent	Average N/A
Good	Good Poor	Good Fair	Good Average	Good Good	Good Excellent	Good N/A
Excellent	Excellent Poor	Excellent Fair	Excellent Average	Excellent Good	Excellent Excellent	Excellent N/A

Comment

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DLE Inc.,Exit this survey

1. Customer Satisfaction Survey

1. How would you rate the response time?

2. How would you rate our knowledge of the products?

3. How would you rate your satisfaction with the product packaging?

4. How would you rate our product pricing?

5. How would you rate the product delivery time?

6. How would you rate the overall satisfaction with your experience with DLE, Inc.?

7. How would you rate the product quality?

DLE Inc.,
Exit this survey