Customer Feedback 2010
Exit this survey

1. Services we provide

Our aim is to receive genuine feedback on the services we provide so we have designed a short survey which will take no more than 5 minutes of your time.

Responses can be made anonymously, but if you choose to provide your personal details at the end of the survey, you will be entered into our draw to win a Samsung Star touch screen mobile phone.

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1. What services do you currently have with Voice2net?

What services do you currently have with Voice2net? Landline

Mobile

Internet - ADSL

Internet - wireless broadband

Dial Up

Email only

Web Hosting

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2. At Voice2net our focus is on providing excellent customer service. Please rate the following aspects of our work:

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your business requirements	*At Voice2net our focus is on providing excellent customer service. Please rate the following aspects of our work: Understanding your business requirements Excellent	Understanding your business requirements Good	Understanding your business requirements Adequate	Understanding your business requirements Poor	Understanding your business requirements Unacceptable	Understanding your business requirements N/A
Communicating clearly and effectively	Communicating clearly and effectively Excellent	Communicating clearly and effectively Good	Communicating clearly and effectively Adequate	Communicating clearly and effectively Poor	Communicating clearly and effectively Unacceptable	Communicating clearly and effectively N/A
Keeping you informed of progress	Keeping you informed of progress Excellent	Keeping you informed of progress Good	Keeping you informed of progress Adequate	Keeping you informed of progress Poor	Keeping you informed of progress Unacceptable	Keeping you informed of progress N/A
Meeting timescales	Meeting timescales Excellent	Meeting timescales Good	Meeting timescales Adequate	Meeting timescales Poor	Meeting timescales Unacceptable	Meeting timescales N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Responding promptly to problems	Responding promptly to problems Excellent	Responding promptly to problems Good	Responding promptly to problems Adequate	Responding promptly to problems Poor	Responding promptly to problems Unacceptable	Responding promptly to problems N/A

Any further comment

33%

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Customer Feedback 2010Exit this survey

1. Services we provide

*1. What services do you currently have with Voice2net?

*2. At Voice2net our focus is on providing excellent customer service. Please rate the following aspects of our work:

Customer Feedback 2010
Exit this survey

*
1. What services do you currently have with Voice2net?

*
2. At Voice2net our focus is on providing excellent customer service. Please rate the following aspects of our work: