Telesperience research programme 2011 Survey

1. Telesperience research programme 2011

This survey is to find out what you'd like us to research in the next 12 months, and to get feedback and suggestions to help us improve our offering to you.

We very much appreciate your suggestions, advice and feedback. By providing this you help us to improve our offering and deliver a better service to the community. Thank you!

1. Which topics would you like Telesperience to cover in the next 12 months?

Which topics would you like Telesperience to cover in the next 12 months?

2. Are there any new types of products you would like us to offer in addition to research papers, blog posts, podzines, speedconferencing etc.

Are there any new types of products you would like us to offer in addition to research papers, blog posts, podzines, speedconferencing etc.

3. Currently we offer the podzine on a monthly basis. Would you like us to increase the frequency?

Currently we offer the podzine on a monthly basis. Would you like us to increase the frequency? Yes, weekly

Yes, twice per month

No, stay the same

4. We are going to launch a Telesperience newsletter for the BSSOSS community. This will contain Microsperience articles, links to surveys and new research papers you can download, information about upcoming research and so on. Would you be interested in receiving a BSSOSS newsletter?

We are going to launch a Telesperience newsletter for the BSSOSS community. This will contain Microsperience articles, links to surveys and new research papers you can download, information about upcoming research and so on. Would you be interested in receiving a BSSOSS newsletter? Yes

Don't know/it would depend

5. If we launched a BSSOSS newsletter what sort of content would you find valuable or be interested in receiving?

If we launched a BSSOSS newsletter what sort of content would you find valuable or be interested in receiving?

6. If Telesperience launched a free to attend event - one where you would just have to pay for your travel and accommodation - would you find this useful or interesting? The event would be focused on some aspect of how we improve commercial agility as well as the customer experience.

If Telesperience launched a free to attend event - one where you would just have to pay for your travel and accommodation - would you find this useful or interesting? The event would be focused on some aspect of how we improve commercial agility as well as the customer experience. Yes, I'd be interested

Yes, if the topic area is relevant

I don't know

7. If you could design an event that delivered everything you needed, what format, topic and location would you like?

If you could design an event that delivered everything you needed, what format, topic and location would you like?

8. Telesperience would like to create a strong online BSSOSS community that is focused on examining key aspects of improving the CSPs commercial agility and customer experience. Do you think this would be a useful resource?

Telesperience would like to create a strong online BSSOSS community that is focused on examining key aspects of improving the CSPs commercial agility and customer experience. Do you think this would be a useful resource? Yes

Don't know

9. What resources do you think the BSSOSS community needs to create a strong online community? Ideas include: Forum for discussion & Q&A, Expert's Corner to answer specific questions and share knowledge, Access to information about vendors and products, Information about key individuals in the industry, aggregation of relevant news or research etc. Please tell us what you think is needed and/or what you think of these suggestions.

What resources do you think the BSSOSS community needs to create a strong online community? Ideas include: Forum for discussion & Q&A, Expert's Corner to answer specific questions and share knowledge, Access to information about vendors and products, Information about key individuals in the industry, aggregation of relevant news or research etc. Please tell us what you think is needed and/or what you think of these suggestions.

10. If Telesperience did just one thing in 2011 to improve its service to you, what would that be?

If Telesperience did just one thing in 2011 to improve its service to you, what would that be?

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