Metropolitan Line User Survey
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1. Default Section
1
. Are you satisfied with the current Metropolitan Line Service?
Are you satisfied with the current Metropolitan Line Service?
Yes
No
2
. How would you rate the current level of customer service on a scale of 1 to 10 – with ten being outstanding?
How would you rate the current level of customer service on a scale of 1 to 10 – with ten being outstanding?
1
2
3
4
5
6
7
8
9
10
3
. Has the level of service deteriorated over the last 12 months?
Has the level of service deteriorated over the last 12 months?
Yes
No
4
. What is the change you would most like to see?
What is the change you would most like to see?
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