Post Event Visitor Survey

We understand that there are a wide range of needs and requirements when hosting the events we do at The Trusts Arena.

In an ongoing effort to better understand these and tailor them to your requirements please take a moment to fill out the form below regarding the recent event.

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* 2. Contact infomation

Name:

Email Address:

Phone Number:

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* 3. Where did you come from to see the event

West Auckland

Outside of West Auckland but within Greater Auckland

Outside of Auckland

Overseas

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* 4. Did you stay in hotel accommodation whilst in Auckland for the event

Yes

I Live in Auckland

Stayed with friends/relative

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* 5. Was this the first time you've been to The Trusts Arena?

Yes

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* 6. The section below deals specifically with the Venue and its staff as we want you to enjoy your experience with us. How did you rate

	Exceeded My Expectations	Met My Expectations	Below my Expectations	Not Applicable
Parking availability	Parking availability Exceeded My Expectations	Parking availability Met My Expectations	Parking availability Below my Expectations	Parking availability Not Applicable
Ease of finding the venue	Ease of finding the venue Exceeded My Expectations	Ease of finding the venue Met My Expectations	Ease of finding the venue Below my Expectations	Ease of finding the venue Not Applicable
Front of house staff	Front of house staff Exceeded My Expectations	Front of house staff Met My Expectations	Front of house staff Below my Expectations	Front of house staff Not Applicable
Cleanliness of facilities	Cleanliness of facilities Exceeded My Expectations	Cleanliness of facilities Met My Expectations	Cleanliness of facilities Below my Expectations	Cleanliness of facilities Not Applicable
Security staff	Security staff Exceeded My Expectations	Security staff Met My Expectations	Security staff Below my Expectations	Security staff Not Applicable

Other Comments (please specify)

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* 7. The section below deals specifically with the event Ticketing Service. How easy did you find it to..

	Exceeded My Expectations	Met My Expectations	Below my Expectations	Not Applicable
Get information about the event you wanted	Get information about the event you wanted Exceeded My Expectations	Get information about the event you wanted Met My Expectations	Get information about the event you wanted Below my Expectations	Get information about the event you wanted Not Applicable
Navigate the website	Navigate the website Exceeded My Expectations	Navigate the website Met My Expectations	Navigate the website Below my Expectations	Navigate the website Not Applicable
Purchase tickets	Purchase tickets Exceeded My Expectations	Purchase tickets Met My Expectations	Purchase tickets Below my Expectations	Purchase tickets Not Applicable

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* 8. How did you purchase your tickets?

In person

I won them

Over the Phone

Online

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* 9. How could we improve our ticketing service for you?

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* 10. The section below deals specifically with our Food and Beverage Service. How would you rate the..

	Exceeded My Expectations	Met My Expectations	Below my Expectations	Not Applicable
Service	Service Exceeded My Expectations	Service Met My Expectations	Service Below my Expectations	Service Not Applicable
Value for Money	Value for Money Exceeded My Expectations	Value for Money Met My Expectations	Value for Money Below my Expectations	Value for Money Not Applicable
Overall Experience	Overall Experience Exceeded My Expectations	Overall Experience Met My Expectations	Overall Experience Below my Expectations	Overall Experience Not Applicable

Other Comments (please specify)

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* 11. How likely are you to..

	Highly Likely	Likely	Unlikely	Highly Unlikely
Recommend the venue to a friend	Recommend the venue to a friend Highly Likely	Recommend the venue to a friend Likely	Recommend the venue to a friend Unlikely	Recommend the venue to a friend Highly Unlikely
Attend another event	Attend another event Highly Likely	Attend another event Likely	Attend another event Unlikely	Attend another event Highly Unlikely

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* 12. Your overall experience...

Below My Expectations

Met My Expectations

Exceeded My Expectations

Post Event Visitor Survey

1. Post Event Visitor Survey

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* 1. What event did you attend?

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* 2. Contact infomation

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* 3. Where did you come from to see the event

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* 4. Did you stay in hotel accommodation whilst in Auckland for the event

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* 5. Was this the first time you've been to The Trusts Arena?

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* 6. The section below deals specifically with the Venue and its staff as we want you to enjoy your experience with us. How did you rate

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* 7. The section below deals specifically with the event Ticketing Service. How easy did you find it to..

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* 8. How did you purchase your tickets?

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* 9. How could we improve our ticketing service for you?

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* 10. The section below deals specifically with our Food and Beverage Service. How would you rate the..

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* 11. How likely are you to..

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* 12. Your overall experience...

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* 13. How else could we improve your overall experience at The Trusts Arena?