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1. Kettering Parks, Recreation & Cultural Arts Department Program Evaluation

Thank you for participating in one of our programs. Your feedback is very important to us.

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* 1. Program Name

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* 2. What season did your class take place?

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* 3. Instructor Name

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* 4. Where do you find information about the Kettering Parks, Recreation and Cultural Arts Department?

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* 5. Please read the following statements and indicate how SATISFIED you are with your experience.

  NOT AT ALL SATISFIED NOT SATISFIED NOT VERY SATISFIED SOMEWHAT SATISFIED SATISFIED QUITE SATISFIED VERY SATISFIED
KNOWLEDGE OF INSTRUCTOR
INSTRUCTOR ON TIME AND PREPARED
PROGRAM FEE REASONABLE FOR VALUE RECEIVED
INSTRUCTOR TO PARTICIPANT RATIO APPROPRIATE
LESSONS AGE OR ABILITY APPROPRIATE
ROOM APPROPRIATE FOR PROGRAM
INFORMATION ABOUT PROGRAM CONSISTENT WITH PROGRAM DELIVERED
TIME AND DAY PROGRAM IS OFFERED

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* 6. Please read the following statements and indicate how SATISFIED you are with the customer service you received from us.

  NOT AT ALL SATISFIED NOT SATISFIED NOT VERY SATISFIED SOMEWHAT SATISFIED SATISFIED QUITE SATISFIED VERY SATISFIED
REGISTRATION PROCESS IS ACCOMODATING
STAFF WERE FRIENDLY AND COURTEOUS
STAFF WERE KNOWLEDGEABLE
STAFF WERE ABLE TO EFFICIENTLY CONDUCT YOUR TRANSACTION
REGISTRATION POLICIES ARE EASY TO UNDERSTAND
REFUND POLICIES ARE EASY TO UNDERSTAND
WEBSITE IS WELL DESIGNED AND EASY TO NAVIGATE

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* 7. Please suggest how the Kettering Parks, Recreation and Cultural Arts Department might do to better provide QUALITY AFFORDABLE RECREATION to our community.

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