ICPCN Member Satisfaction Survey
 

AN ICPCN SURVEY - HOW ARE WE DOING AND WHERE CAN WE IMPROVE?

 
The ICPCN's vision is to achieve worldwide the best quality of life and care for children and young people with life limiting illnesses, their families and carers through networking, advocacy, information sharing, education and research.

The ICPCN's overall objectives are as follows:

1. To facilitate communication and sharing of resources, information and research via our wesite and newsletters
2. To raise awareness of the needs of life-limited children and to lobby for the development of children's hospice and palliative care
3. To create opportunities for mutual learning
4. To develop and manage a fund to enable network members to share their knowledge and experiences

As an organisation we are fully committed to monitoring the quality of the services we provide as part of an ongoing improvement process. We would appreciate your feedback on our performance so far.

You are welcome to remain anonymous

1. We would like to know more about you, but providing this information is entirely optional.

*
2. Please rate the following aspects of our work.

 ExcellentGoodAdequatePoorUnacceptable
Understanding your information needs
Communicating clearly and effectively
Keeping you informed of relevant news via our website and newsletters
Keeping you informed of events taking place within the field of children's palliative care
Responding promptly to your queries

*
3. What level of confidence do you have in us to deliver a high quality information and networking service to our members?

*
4. Based on our past performance, how likely is it that you will make use of our services in the future?

5. I would like to become more involved in the work of the ICPCN through:

6. How often do you make use of the ICPCN website?

7. I would like to see more information on the following topic/s on the website:

8. Regarding the content of the ICPCN Newsletter I would like to see:

9. Regarding the format and frequency of the ICPCN Newsletter:

10. If you have any suggestions regarding how we could improve any of the services we provide to you, please enter them in the box below.

Powered by SurveyMonkey
Create your own free online survey now!