Dine-in/Take out Evaluation Form Survey

*WITH YOUR MOST RECENT VISIT, PLEASE RATE YOUR OVERALL SATISFACTION:

*WITH YOUR MOST RECENT VISIT, PLEASE RATE YOUR OVERALL SATISFACTION: HIGHLY SATISFIED

SATISFIED

NEUTRAL

UNSATISFIED

VERY UNSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Taste of food	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Taste of food HIGHLY SATISFIED	Taste of food SATISFIED	Taste of food NEUTRAL	Taste of food DISSATISFIED	Taste of food HIGHLY DISSATISFIED
Freshness of food	Freshness of food HIGHLY SATISFIED	Freshness of food SATISFIED	Freshness of food NEUTRAL	Freshness of food DISSATISFIED	Freshness of food HIGHLY DISSATISFIED
Portion size	Portion size HIGHLY SATISFIED	Portion size SATISFIED	Portion size NEUTRAL	Portion size DISSATISFIED	Portion size HIGHLY DISSATISFIED
Temperature of food	Temperature of food HIGHLY SATISFIED	Temperature of food SATISFIED	Temperature of food NEUTRAL	Temperature of food DISSATISFIED	Temperature of food HIGHLY DISSATISFIED
Quality of ingredients	Quality of ingredients HIGHLY SATISFIED	Quality of ingredients SATISFIED	Quality of ingredients NEUTRAL	Quality of ingredients DISSATISFIED	Quality of ingredients HIGHLY DISSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Host/Hostess hospitality	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Host/Hostess hospitality HIGHLY SATISFIED	Host/Hostess hospitality SATISFIED	Host/Hostess hospitality NEUTRAL	Host/Hostess hospitality DISSATISFIED	Host/Hostess hospitality HIGHLY DISSATISFIED
Cashier hospitality	Cashier hospitality HIGHLY SATISFIED	Cashier hospitality SATISFIED	Cashier hospitality NEUTRAL	Cashier hospitality DISSATISFIED	Cashier hospitality HIGHLY DISSATISFIED
BBQrew member hospitality	BBQrew member hospitality HIGHLY SATISFIED	BBQrew member hospitality SATISFIED	BBQrew member hospitality NEUTRAL	BBQrew member hospitality DISSATISFIED	BBQrew member hospitality HIGHLY DISSATISFIED
Speed of service	Speed of service HIGHLY SATISFIED	Speed of service SATISFIED	Speed of service NEUTRAL	Speed of service DISSATISFIED	Speed of service HIGHLY DISSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Parking availability	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Parking availability HIGHLY SATISFIED	Parking availability SATISFIED	Parking availability NEUTRAL	Parking availability DISSATISFIED	Parking availability HIGHLY DISSATISFIED
Cleanliness outside of restaurant	Cleanliness outside of restaurant HIGHLY SATISFIED	Cleanliness outside of restaurant SATISFIED	Cleanliness outside of restaurant NEUTRAL	Cleanliness outside of restaurant DISSATISFIED	Cleanliness outside of restaurant HIGHLY DISSATISFIED
Cleanliness inside of restaurant	Cleanliness inside of restaurant HIGHLY SATISFIED	Cleanliness inside of restaurant SATISFIED	Cleanliness inside of restaurant NEUTRAL	Cleanliness inside of restaurant DISSATISFIED	Cleanliness inside of restaurant HIGHLY DISSATISFIED
Cleanliness of beverage station	Cleanliness of beverage station HIGHLY SATISFIED	Cleanliness of beverage station SATISFIED	Cleanliness of beverage station NEUTRAL	Cleanliness of beverage station DISSATISFIED	Cleanliness of beverage station HIGHLY DISSATISFIED
Cleanliness of restrooms	Cleanliness of restrooms HIGHLY SATISFIED	Cleanliness of restrooms SATISFIED	Cleanliness of restrooms NEUTRAL	Cleanliness of restrooms DISSATISFIED	Cleanliness of restrooms HIGHLY DISSATISFIED

Any problems with your visit?

*WHICH OF THE FOLLOWING BEST DESCRIBES YOUR REASON FOR YOUR MOST RECENT VISIT? (choose one)

*WHICH OF THE FOLLOWING BEST DESCRIBES YOUR REASON FOR YOUR MOST RECENT VISIT? (choose one) TYPE OF FOOD

TASTE OF FOOD

FRIEND/FAMILY RECOMMENDATION

PREVIOUS POSITIVE EXPERIENCE

PROMOTION/ADVERTISEMENT

VALUE

CONVENIENT LOCATION

OTHER

If chosen other, please specify:

*IN A TYPICAL MONTH, HOW MANY TIMES DO YOU VISIT PHIL'S BBQ?

*IN A TYPICAL MONTH, HOW MANY TIMES DO YOU VISIT PHIL'S BBQ? FIRST TIME EVER

LESS THAN 1 TIME PER MONTH

1-2 TIMES PER MONTH

3 OR MORE TIMES PER MONTH

*BASED ON THIS EXPERIENCE, WHAT IS THE LIKELIHOOD THAT YOU WILL RECOMMEND PHIL'S BBQ TO A FRIEND OR FAMILY MEMBER?

*BASED ON THIS EXPERIENCE, WHAT IS THE LIKELIHOOD THAT YOU WILL RECOMMEND PHIL'S BBQ TO A FRIEND OR FAMILY MEMBER? HIGHLY LIKELY

LIKELY

NEUTRAL

NOT VERY LIKELY

NOT AT ALL LIKELY

*TELL PHIL AND THE BBQrew ABOUT YOURSELF:

*TELL PHIL AND THE BBQrew ABOUT YOURSELF: Dine in OR take out
Date & Time of visit
Amount of people in party
Zip Code
In a typical month, how many times do you dine in OR take out?
OVERALL SATISFACTION: Please rate our food, services and facility as a whole.

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Dine-in/Take out Evaluation Form