Customer Service Survey
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John Ernest Vineyard wants to be certain that every single customer who walks through our door is satisfied with their experience and wine choice. Please complete the survey so that we may continue to learn how to improve our customer service skills.

1. How did you originally hear about John Ernest Vineyard & Winery?

2. What was your main reason for visiting John Ernest Vineyard & Winery?

3. Were you greeted or acknowledged upon entering our establishment?

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4. How long before you were helped?

5. Did he/she describe what we have to offer for a wine list?

6. Did he/she describe what our discount is when you purchase a case of our wine?

7. How pleasant was your customer service associate?

8. How would you rate the overall service?

9. How would you rate our wine selection?

10. How would you rate your OVERALL satisfaction during this visit?

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