KESC 2011 End of Season Survey

1. How would you rate your overall experience at Kingston Swim Club for the 2011 summer season?

How would you rate your overall experience at Kingston Swim Club for the 2011 summer season? Great

Good

Fair

Poor

Unsatisfactory

Please provide a short comment on your overall experiences and let us know how often you visited the facility this summer:

2. Please rate the conditons of the facility:

	Great	Good	Fair	Unsatisfactory	No Opinion
Main Grounds	*Please rate the conditons of the facility: Main Grounds Great	Main Grounds Good	Main Grounds Fair	Main Grounds Unsatisfactory	Main Grounds No Opinion
Sandbox	Sandbox Great	Sandbox Good	Sandbox Fair	Sandbox Unsatisfactory	Sandbox No Opinion
Main Pool	Main Pool Great	Main Pool Good	Main Pool Fair	Main Pool Unsatisfactory	Main Pool No Opinion
Baby Pool	Baby Pool Great	Baby Pool Good	Baby Pool Fair	Baby Pool Unsatisfactory	Baby Pool No Opinion
Restrooms	Restrooms Great	Restrooms Good	Restrooms Fair	Restrooms Unsatisfactory	Restrooms No Opinion
Pavilion	Pavilion Great	Pavilion Good	Pavilion Fair	Pavilion Unsatisfactory	Pavilion No Opinion
Snack Bar	Snack Bar Great	Snack Bar Good	Snack Bar Fair	Snack Bar Unsatisfactory	Snack Bar No Opinion
Chairs	Chairs Great	Chairs Good	Chairs Fair	Chairs Unsatisfactory	Chairs No Opinion
Umbrellas	Umbrellas Great	Umbrellas Good	Umbrellas Fair	Umbrellas Unsatisfactory	Umbrellas No Opinion
Sports Equipment	Sports Equipment Great	Sports Equipment Good	Sports Equipment Fair	Sports Equipment Unsatisfactory	Sports Equipment No Opinion
Parking Lot	Parking Lot Great	Parking Lot Good	Parking Lot Fair	Parking Lot Unsatisfactory	Parking Lot No Opinion
Control Booth	Control Booth Great	Control Booth Good	Control Booth Fair	Control Booth Unsatisfactory	Control Booth No Opinion

Please provide a short comment on our facility:

3. Please tell us about your experiences with the following:

	Exceptional	Always Good	Sometimes Good	Never Good	No Opinion
Managers	*Please tell us about your experiences with the following: Managers Exceptional	Managers Always Good	Managers Sometimes Good	Managers Never Good	Managers No Opinion
Lifeguards	Lifeguards Exceptional	Lifeguards Always Good	Lifeguards Sometimes Good	Lifeguards Never Good	Lifeguards No Opinion
Control Booth	Control Booth Exceptional	Control Booth Always Good	Control Booth Sometimes Good	Control Booth Never Good	Control Booth No Opinion
Caretakers	Caretakers Exceptional	Caretakers Always Good	Caretakers Sometimes Good	Caretakers Never Good	Caretakers No Opinion
Swim Lesson Instructors	Swim Lesson Instructors Exceptional	Swim Lesson Instructors Always Good	Swim Lesson Instructors Sometimes Good	Swim Lesson Instructors Never Good	Swim Lesson Instructors No Opinion
Acitivities Coordinator	Acitivities Coordinator Exceptional	Acitivities Coordinator Always Good	Acitivities Coordinator Sometimes Good	Acitivities Coordinator Never Good	Acitivities Coordinator No Opinion
Swim Coaches	Swim Coaches Exceptional	Swim Coaches Always Good	Swim Coaches Sometimes Good	Swim Coaches Never Good	Swim Coaches No Opinion
Other Members	Other Members Exceptional	Other Members Always Good	Other Members Sometimes Good	Other Members Never Good	Other Members No Opinion
Parking	Parking Exceptional	Parking Always Good	Parking Sometimes Good	Parking Never Good	Parking No Opinion

Please elaborate on your experience with our staff:

4. Please tell us about your experiences with the following:

	Exceptional	Always Good	Sometimes Good	Never Good	No Opinion
Entry Procedures (Control Booth retains cards)	*Please tell us about your experiences with the following: Entry Procedures (Control Booth retains cards) Exceptional	Entry Procedures (Control Booth retains cards) Always Good	Entry Procedures (Control Booth retains cards) Sometimes Good	Entry Procedures (Control Booth retains cards) Never Good	Entry Procedures (Control Booth retains cards) No Opinion
Guest Procedures	Guest Procedures Exceptional	Guest Procedures Always Good	Guest Procedures Sometimes Good	Guest Procedures Never Good	Guest Procedures No Opinion
Hours of Operation	Hours of Operation Exceptional	Hours of Operation Always Good	Hours of Operation Sometimes Good	Hours of Operation Never Good	Hours of Operation No Opinion
Pool Closing Notifications (weather related)	Pool Closing Notifications (weather related) Exceptional	Pool Closing Notifications (weather related) Always Good	Pool Closing Notifications (weather related) Sometimes Good	Pool Closing Notifications (weather related) Never Good	Pool Closing Notifications (weather related) No Opinion
Birthday Parties	Birthday Parties Exceptional	Birthday Parties Always Good	Birthday Parties Sometimes Good	Birthday Parties Never Good	Birthday Parties No Opinion
Adult Socials	Adult Socials Exceptional	Adult Socials Always Good	Adult Socials Sometimes Good	Adult Socials Never Good	Adult Socials No Opinion
Family Socials	Family Socials Exceptional	Family Socials Always Good	Family Socials Sometimes Good	Family Socials Never Good	Family Socials No Opinion
Child & Youth Activities	Child & Youth Activities Exceptional	Child & Youth Activities Always Good	Child & Youth Activities Sometimes Good	Child & Youth Activities Never Good	Child & Youth Activities No Opinion
Water Walking	Water Walking Exceptional	Water Walking Always Good	Water Walking Sometimes Good	Water Walking Never Good	Water Walking No Opinion
Intramural Activities	Intramural Activities Exceptional	Intramural Activities Always Good	Intramural Activities Sometimes Good	Intramural Activities Never Good	Intramural Activities No Opinion
4th of July Activities	4th of July Activities Exceptional	4th of July Activities Always Good	4th of July Activities Sometimes Good	4th of July Activities Never Good	4th of July Activities No Opinion
Labor Day Activities	Labor Day Activities Exceptional	Labor Day Activities Always Good	Labor Day Activities Sometimes Good	Labor Day Activities Never Good	Labor Day Activities No Opinion
Sunday AM one-on-one	Sunday AM one-on-one Exceptional	Sunday AM one-on-one Always Good	Sunday AM one-on-one Sometimes Good	Sunday AM one-on-one Never Good	Sunday AM one-on-one No Opinion
Raft & Tube Nights	Raft & Tube Nights Exceptional	Raft & Tube Nights Always Good	Raft & Tube Nights Sometimes Good	Raft & Tube Nights Never Good	Raft & Tube Nights No Opinion
Family DJ nights	Family DJ nights Exceptional	Family DJ nights Always Good	Family DJ nights Sometimes Good	Family DJ nights Never Good	Family DJ nights No Opinion
Teen Nights	Teen Nights Exceptional	Teen Nights Always Good	Teen Nights Sometimes Good	Teen Nights Never Good	Teen Nights No Opinion
KESC Website	KESC Website Exceptional	KESC Website Always Good	KESC Website Sometimes Good	KESC Website Never Good	KESC Website No Opinion
KESC E-mail Blasts	KESC E-mail Blasts Exceptional	KESC E-mail Blasts Always Good	KESC E-mail Blasts Sometimes Good	KESC E-mail Blasts Never Good	KESC E-mail Blasts No Opinion
KESC Twitter Updates	KESC Twitter Updates Exceptional	KESC Twitter Updates Always Good	KESC Twitter Updates Sometimes Good	KESC Twitter Updates Never Good	KESC Twitter Updates No Opinion

Please elaborate on your experiences:

5. Please tell us about your experiences with the snack bar:

	Great	Good	Fair	Unsatisfactory	No Opinion
Staff	*Please tell us about your experiences with the snack bar: Staff Great	Staff Good	Staff Fair	Staff Unsatisfactory	Staff No Opinion
Hours of Operation	Hours of Operation Great	Hours of Operation Good	Hours of Operation Fair	Hours of Operation Unsatisfactory	Hours of Operation No Opinion
Cleanliness	Cleanliness Great	Cleanliness Good	Cleanliness Fair	Cleanliness Unsatisfactory	Cleanliness No Opinion
Food Selection	Food Selection Great	Food Selection Good	Food Selection Fair	Food Selection Unsatisfactory	Food Selection No Opinion
Choice of healthy food	Choice of healthy food Great	Choice of healthy food Good	Choice of healthy food Fair	Choice of healthy food Unsatisfactory	Choice of healthy food No Opinion
Prices	Prices Great	Prices Good	Prices Fair	Prices Unsatisfactory	Prices No Opinion
Specials	Specials Great	Specials Good	Specials Fair	Specials Unsatisfactory	Specials No Opinion

What changes (if any) would you like to see?

6. Please tell us about your experiences with the swim team (even if your children do not swim):

	Exceptional	Always Good	Sometimes Good	Never Good	No Opinion
Overall Experience	*Please tell us about your experiences with the swim team (even if your children do not swim): Overall Experience Exceptional	Overall Experience Always Good	Overall Experience Sometimes Good	Overall Experience Never Good	Overall Experience No Opinion
Saturday Morning "A" Meets	Saturday Morning "A" Meets Exceptional	Saturday Morning "A" Meets Always Good	Saturday Morning "A" Meets Sometimes Good	Saturday Morning "A" Meets Never Good	Saturday Morning "A" Meets No Opinion
Wednesday Evening "B" Meets	Wednesday Evening "B" Meets Exceptional	Wednesday Evening "B" Meets Always Good	Wednesday Evening "B" Meets Sometimes Good	Wednesday Evening "B" Meets Never Good	Wednesday Evening "B" Meets No Opinion
Practice Times	Practice Times Exceptional	Practice Times Always Good	Practice Times Sometimes Good	Practice Times Never Good	Practice Times No Opinion
Coach	Coach Exceptional	Coach Always Good	Coach Sometimes Good	Coach Never Good	Coach No Opinion
Ass't Coaches	Ass't Coaches Exceptional	Ass't Coaches Always Good	Ass't Coaches Sometimes Good	Ass't Coaches Never Good	Ass't Coaches No Opinion
Coordinator	Coordinator Exceptional	Coordinator Always Good	Coordinator Sometimes Good	Coordinator Never Good	Coordinator No Opinion
Announcers	Announcers Exceptional	Announcers Always Good	Announcers Sometimes Good	Announcers Never Good	Announcers No Opinion
Officials	Officials Exceptional	Officials Always Good	Officials Sometimes Good	Officials Never Good	Officials No Opinion
Experience for your child/ren	Experience for your child/ren Exceptional	Experience for your child/ren Always Good	Experience for your child/ren Sometimes Good	Experience for your child/ren Never Good	Experience for your child/ren No Opinion
Experience as a parent	Experience as a parent Exceptional	Experience as a parent Always Good	Experience as a parent Sometimes Good	Experience as a parent Never Good	Experience as a parent No Opinion

Please comment on your experience with the swim team (even if you do not participate on the team):

7. What activities does your family participate in at the pool:

	Always	Sometimes	Never	N/A
Baby Pool	*What activities does your family participate in at the pool: Baby Pool Always	Baby Pool Sometimes	Baby Pool Never	Baby Pool N/A
Sand Box	Sand Box Always	Sand Box Sometimes	Sand Box Never	Sand Box N/A
Swings	Swings Always	Swings Sometimes	Swings Never	Swings N/A
Youth Activities	Youth Activities Always	Youth Activities Sometimes	Youth Activities Never	Youth Activities N/A
Birthday Parties	Birthday Parties Always	Birthday Parties Sometimes	Birthday Parties Never	Birthday Parties N/A
Swim Team	Swim Team Always	Swim Team Sometimes	Swim Team Never	Swim Team N/A
Swim Lessons	Swim Lessons Always	Swim Lessons Sometimes	Swim Lessons Never	Swim Lessons N/A
Lap Swimming	Lap Swimming Always	Lap Swimming Sometimes	Lap Swimming Never	Lap Swimming N/A
Shuffle Board	Shuffle Board Always	Shuffle Board Sometimes	Shuffle Board Never	Shuffle Board N/A
Bocce	Bocce Always	Bocce Sometimes	Bocce Never	Bocce N/A
Intramural(CHAP) Softball	Intramural(CHAP) Softball Always	Intramural(CHAP) Softball Sometimes	Intramural(CHAP) Softball Never	Intramural(CHAP) Softball N/A
Intramural (CHAP) Basketball	Intramural (CHAP) Basketball Always	Intramural (CHAP) Basketball Sometimes	Intramural (CHAP) Basketball Never	Intramural (CHAP) Basketball N/A
Intramural (CHAP) Volleyball	Intramural (CHAP) Volleyball Always	Intramural (CHAP) Volleyball Sometimes	Intramural (CHAP) Volleyball Never	Intramural (CHAP) Volleyball N/A
Intramural (CHAP) Cards	Intramural (CHAP) Cards Always	Intramural (CHAP) Cards Sometimes	Intramural (CHAP) Cards Never	Intramural (CHAP) Cards N/A
Basketball	Basketball Always	Basketball Sometimes	Basketball Never	Basketball N/A
Volleyball	Volleyball Always	Volleyball Sometimes	Volleyball Never	Volleyball N/A
Table Hockey	Table Hockey Always	Table Hockey Sometimes	Table Hockey Never	Table Hockey N/A
Ping Pong	Ping Pong Always	Ping Pong Sometimes	Ping Pong Never	Ping Pong N/A
Teen Night	Teen Night Always	Teen Night Sometimes	Teen Night Never	Teen Night N/A
Family DJ Nights	Family DJ Nights Always	Family DJ Nights Sometimes	Family DJ Nights Never	Family DJ Nights N/A
Adult Socials	Adult Socials Always	Adult Socials Sometimes	Adult Socials Never	Adult Socials N/A

What activities would you like to see changed or added:

*
8. Are you a TD Bank Customer?

Are you a TD Bank Customer? YES

9. Do you utilize the winter payment plan?

Do you utilize the winter payment plan? Yes

If no please elaborate on why or please make a suggestion on how we can ease the burden of a lump sum payment at the commencement of the season:

*
10. Please provide us with your contact information so we know who responded to the survey. Thank you.

Please provide us with your contact information so we know who responded to the survey. Thank you. Name:
Membership Number:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Interest in Volunteering (YorN):
Email Address:
Phone Number:

KESC 2011 End of Season Survey
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1. KESC End of Year Survey

1. How would you rate your overall experience at Kingston Swim Club for the 2011 summer season?

2. Please rate the conditons of the facility:

3. Please tell us about your experiences with the following:

4. Please tell us about your experiences with the following:

5. Please tell us about your experiences with the snack bar:

6. Please tell us about your experiences with the swim team (even if your children do not swim):

7. What activities does your family participate in at the pool:

*
8. Are you a TD Bank Customer?

9. Do you utilize the winter payment plan?

*
10. Please provide us with your contact information so we know who responded to the survey. Thank you.

KESC 2011 End of Season SurveyExit this survey

1. KESC End of Year Survey

1. How would you rate your overall experience at Kingston Swim Club for the 2011 summer season?

2. Please rate the conditons of the facility:

3. Please tell us about your experiences with the following:

4. Please tell us about your experiences with the following:

5. Please tell us about your experiences with the snack bar:

6. Please tell us about your experiences with the swim team (even if your children do not swim):

7. What activities does your family participate in at the pool:

*8. Are you a TD Bank Customer?

9. Do you utilize the winter payment plan?

*10. Please provide us with your contact information so we know who responded to the survey. Thank you.

KESC 2011 End of Season Survey
Exit this survey

*
8. Are you a TD Bank Customer?

*
10. Please provide us with your contact information so we know who responded to the survey. Thank you.