Department of Agriculture Web Site Questionnaire Survey

1. Maine Department of Agriculture Web Survey

The Maine Department of Agriculture is upgrading its website http://www.maine.gov/agriculture. We need your input to make sure we design it for your needs. We would be grateful if you would take 5 minutes of your time to answer a few questions for us.

*
1. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization location.

To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization location. Northern Maine - Aroostook, Penobscot, Piscataquis or Somerset County

Downeast Maine - Washington or Hancock County

Mid Coast Maine - Waldo, Knox or Lincoln County

Central Maine - Kennebec or Androscoggin County

Western Maine - Franklin or Oxford County

South Coastal Maine - Sagadahoc, Cumberland or York County

*
2. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization type. (Please check all that apply)

To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization type. (Please check all that apply) Farm Greenhouse Nursery Forestry Lawn & Landscape Pest Management Grocery/Convenience Store Gas Station	Animal Control Kennel/Pet Shop Hardware/Appliance Store Municipal Government State Government Federal Government Non-profit Lobbyist	Lawyer Ag Consultant Composting Business Ag Supplier Equipment Supplier Manufacturer/Distributor
Other (please specify)

*
3. How do you normally access our web pages?

How do you normally access our web pages? Home computer on dial-up

Home computer on high speed internet

Hand-held device (I-Phone, Blackberry, I-Pod, Droid, etc)

Laptop at internet cafe

Computer at library

Other (please specify)

*
4. Have you ever used the Department’s website www.maine.gov/agriculture?

Have you ever used the Department’s website www.maine.gov/agriculture? yes

5. If you answered yes to question 4, please check all the reasons you used the web site below, if you answered no to question 4 please skip to question 10.

If you answered yes to question 4, please check all the reasons you used the web site below, if you answered no to question 4 please skip to question 10. Licensing information

General program information

Laws and regulation information

Department contacts

Find places to buy produce

Complaint or inquiry

Other (please specify)

6. How easy was it to find the web site?

	Very easy to find	Somewhat easy to find	Average	Somewhat hard to find	Very hard to find
Level of difficulty	*How easy was it to find the web site? Level of difficulty Very easy to find	Level of difficulty Somewhat easy to find	Level of difficulty Average	Level of difficulty Somewhat hard to find	Level of difficulty Very hard to find

7. How did you find our web site?

How did you find our web site? Search engine (Google, Yahoo, etc.)

Link from another web site

Bookmark

Letter or email that gave you the URL address

Telephone conversation with Department staff

Other (please specify)

8. How easy to use do you find the Department's web site.

	Very easy to use	Somewhat easy to use	Average	Somewhat difficult to use	Very difficult to use
Level of difficulty	*How easy to use do you find the Department's web site. Level of difficulty Very easy to use	Level of difficulty Somewhat easy to use	Level of difficulty Average	Level of difficulty Somewhat difficult to use	Level of difficulty Very difficult to use

9. How useful to you is the web site?

	Very useful	Somewhat useful	Average utility	Little bit useful	Not useful
Level of utility	*How useful to you is the web site? Level of utility Very useful	Level of utility Somewhat useful	Level of utility Average utility	Level of utility Little bit useful	Level of utility Not useful

*
10. What would make the web site more useful to you?

What would make the web site more useful to you? Online licensing

Online product registration

Online payments

Answers to frequently asked question

Video descriptions of programs

Easy downloading of important forms and documents

List of departmental contacts

Other (please specify)

11. Do you have any additional suggestions that will help us improve the web site?

Do you have any additional suggestions that will help us improve the web site?

Department of Agriculture Web Site Questionnaire

1. Maine Department of Agriculture Web Survey

*1. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization location.

*2. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization type. (Please check all that apply)

*3. How do you normally access our web pages?

*4. Have you ever used the Department’s website www.maine.gov/agriculture?

5. If you answered yes to question 4, please check all the reasons you used the web site below, if you answered no to question 4 please skip to question 10.

6. How easy was it to find the web site?

7. How did you find our web site?

8. How easy to use do you find the Department's web site.

9. How useful to you is the web site?

*10. What would make the web site more useful to you?

11. Do you have any additional suggestions that will help us improve the web site?

*
1. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization location.

*
2. To help us better understand who uses our web site, please provide us with a little information about yourself and/or your business/organization type. (Please check all that apply)

*
3. How do you normally access our web pages?

*
4. Have you ever used the Department’s website www.maine.gov/agriculture?

*
10. What would make the web site more useful to you?