Exit this Survey Customer Service Survey Question Title * 1. Was your experience with us over the phone or in our office? In Office Phone Question Title * 2. Promptness of service. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 3. Professionalism and helpfulness. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 4. Knowledge. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 5. Ability to explain information clearly. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 6. Problem resolution. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 7. What was the name of the representative? Question Title * 8. What was the date of your visit to the Grimes County Appraisal Distirct? Question Title * 9. Additional comments. Question Title * 10. Optional - Name, Phone Number, Email Address. Submit response >>