TimkenInfo.com
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1. Website Design - Rank on a scale of 1-5. (1=best, 5=worst)

	1	2	3	4	5
First Impression	*Website Design - Rank on a scale of 1-5. (1=best, 5=worst) First Impression 1	First Impression 2	First Impression 3	First Impression 4	First Impression 5
Consistency/Continuity	Consistency/Continuity 1	Consistency/Continuity 2	Consistency/Continuity 3	Consistency/Continuity 4	Consistency/Continuity 5
Overall Aesthetic Impression/Professionalism	Overall Aesthetic Impression/Professionalism 1	Overall Aesthetic Impression/Professionalism 2	Overall Aesthetic Impression/Professionalism 3	Overall Aesthetic Impression/Professionalism 4	Overall Aesthetic Impression/Professionalism 5

2. Navigation - Rate on scale of 1-5 (1 best, 5 worst)

	1	2	3	4	5
Logical organization of buttons and links	*Navigation - Rate on scale of 1-5 (1 best, 5 worst) Logical organization of buttons and links 1	Logical organization of buttons and links 2	Logical organization of buttons and links 3	Logical organization of buttons and links 4	Logical organization of buttons and links 5
Easy to find desired information	Easy to find desired information 1	Easy to find desired information 2	Easy to find desired information 3	Easy to find desired information 4	Easy to find desired information 5
Product catalog information easily located	Product catalog information easily located 1	Product catalog information easily located 2	Product catalog information easily located 3	Product catalog information easily located 4	Product catalog information easily located 5
Overall Ease of Use	Overall Ease of Use 1	Overall Ease of Use 2	Overall Ease of Use 3	Overall Ease of Use 4	Overall Ease of Use 5

3. Catalog Content - Rank on a scale of 1-5. (1=best, 5=worst)

	1	2	3	4	5
Quality of information in application lookup	*Catalog Content - Rank on a scale of 1-5. (1=best, 5=worst) Quality of information in application lookup 1	Quality of information in application lookup 2	Quality of information in application lookup 3	Quality of information in application lookup 4	Quality of information in application lookup 5
Completeness of information in part number search	Completeness of information in part number search 1	Completeness of information in part number search 2	Completeness of information in part number search 3	Completeness of information in part number search 4	Completeness of information in part number search 5
Part number application data in numerical order	Part number application data in numerical order 1	Part number application data in numerical order 2	Part number application data in numerical order 3	Part number application data in numerical order 4	Part number application data in numerical order 5
Quality of product specifications/attributes/features & benefits	Quality of product specifications/attributes/features & benefits 1	Quality of product specifications/attributes/features & benefits 2	Quality of product specifications/attributes/features & benefits 3	Quality of product specifications/attributes/features & benefits 4	Quality of product specifications/attributes/features & benefits 5
Completeness of OEM/competitive interchange	Completeness of OEM/competitive interchange 1	Completeness of OEM/competitive interchange 2	Completeness of OEM/competitive interchange 3	Completeness of OEM/competitive interchange 4	Completeness of OEM/competitive interchange 5
Usefulness of diagrams/installation instructions/Tech Tips	Usefulness of diagrams/installation instructions/Tech Tips 1	Usefulness of diagrams/installation instructions/Tech Tips 2	Usefulness of diagrams/installation instructions/Tech Tips 3	Usefulness of diagrams/installation instructions/Tech Tips 4	Usefulness of diagrams/installation instructions/Tech Tips 5
Overall ease of finding desired product	Overall ease of finding desired product 1	Overall ease of finding desired product 2	Overall ease of finding desired product 3	Overall ease of finding desired product 4	Overall ease of finding desired product 5

4. Product Images/Photos

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Are images important in your buying decision?	*Product Images/Photos Are images important in your buying decision? Strongly Agree	Are images important in your buying decision? Agree	Are images important in your buying decision? Neutral	Are images important in your buying decision? Disagree	Are images important in your buying decision? Strongly Disagree
Does a lack of images influence you away from buying a product?	Does a lack of images influence you away from buying a product? Strongly Agree	Does a lack of images influence you away from buying a product? Agree	Does a lack of images influence you away from buying a product? Neutral	Does a lack of images influence you away from buying a product? Disagree	Does a lack of images influence you away from buying a product? Strongly Disagree
Do representative images influence you away from buying a product?	Do representative images influence you away from buying a product? Strongly Agree	Do representative images influence you away from buying a product? Agree	Do representative images influence you away from buying a product? Neutral	Do representative images influence you away from buying a product? Disagree	Do representative images influence you away from buying a product? Strongly Disagree
If the image does not look exactly like the original, are you likely to buy the part?	If the image does not look exactly like the original, are you likely to buy the part? Strongly Agree	If the image does not look exactly like the original, are you likely to buy the part? Agree	If the image does not look exactly like the original, are you likely to buy the part? Neutral	If the image does not look exactly like the original, are you likely to buy the part? Disagree	If the image does not look exactly like the original, are you likely to buy the part? Strongly Disagree
If the image differs in functional features, are you likely to buy the part?	If the image differs in functional features, are you likely to buy the part? Strongly Agree	If the image differs in functional features, are you likely to buy the part? Agree	If the image differs in functional features, are you likely to buy the part? Neutral	If the image differs in functional features, are you likely to buy the part? Disagree	If the image differs in functional features, are you likely to buy the part? Strongly Disagree
If the image differs in cosmetic features, are you likely to buy the part?	If the image differs in cosmetic features, are you likely to buy the part? Strongly Agree	If the image differs in cosmetic features, are you likely to buy the part? Agree	If the image differs in cosmetic features, are you likely to buy the part? Neutral	If the image differs in cosmetic features, are you likely to buy the part? Disagree	If the image differs in cosmetic features, are you likely to buy the part? Strongly Disagree

5. Technology - Rank on a scale of 1-5. (1=best, 5=worst)

	1	2	3	4	5
Satisfaction with loading speed of the page	*Technology - Rank on a scale of 1-5. (1=best, 5=worst) Satisfaction with loading speed of the page 1	Satisfaction with loading speed of the page 2	Satisfaction with loading speed of the page 3	Satisfaction with loading speed of the page 4	Satisfaction with loading speed of the page 5
Transitions Between Pages/Functions	Transitions Between Pages/Functions 1	Transitions Between Pages/Functions 2	Transitions Between Pages/Functions 3	Transitions Between Pages/Functions 4	Transitions Between Pages/Functions 5
Links take you to the correct or desired location	Links take you to the correct or desired location 1	Links take you to the correct or desired location 2	Links take you to the correct or desired location 3	Links take you to the correct or desired location 4	Links take you to the correct or desired location 5
Overall impression of the site in terms of technical information and professionalism	Overall impression of the site in terms of technical information and professionalism 1	Overall impression of the site in terms of technical information and professionalism 2	Overall impression of the site in terms of technical information and professionalism 3	Overall impression of the site in terms of technical information and professionalism 4	Overall impression of the site in terms of technical information and professionalism 5
Will you return to the site for parts information?	Will you return to the site for parts information? 1	Will you return to the site for parts information? 2	Will you return to the site for parts information? 3	Will you return to the site for parts information? 4	Will you return to the site for parts information? 5
The site provides ample ability to supply feedback and ask questions	The site provides ample ability to supply feedback and ask questions 1	The site provides ample ability to supply feedback and ask questions 2	The site provides ample ability to supply feedback and ask questions 3	The site provides ample ability to supply feedback and ask questions 4	The site provides ample ability to supply feedback and ask questions 5

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