Guest Satisfaction Survey Louis Hotels

Dear Guest,

Welcome to our online survey, whose aim is the collection of useful data for improving our products and services.

Thanking you for your time and support,

The Management

1. Please tell us your age group.

Please tell us your age group. <19

19-30

31-40

41-50

51-60

>60

2. Please tell us how you travelled to our hotel.

Please tell us how you travelled to our hotel. Alone

Couple

With children

3. Which Louis hotel did you last visit?

Which Louis hotel did you last visit? Apollonia Beach Hotel

Louis Imperial Beach

Louis Ledra Beach

Louis Phaethon Beach

Louis King Jason, Cat A'

Louis Princess Beach

Louis Althea Kalamies Villas

Louis Nausicaa Beach, Cat A'

Louis Althea Beach, Cat A'

Louis Kerkyra Golf

lti Louis Grand Hotel

Louis Corcyra Beach

Primasol Louis Ionian Sun

Louis Creta Princess

Louis Zante Beach

Louis Plagos Beach

Louis Colossos Beach

Mykonos Theoxenia

4. How would you judge the quality of our:

	Very good	Good	Average	Poor	Very poor	N/A
Room cleaning	How would you judge the quality of our: Room cleaning Very good	Room cleaning Good	Room cleaning Average	Room cleaning Poor	Room cleaning Very poor	Room cleaning N/A
Cleaning of public areas	Cleaning of public areas Very good	Cleaning of public areas Good	Cleaning of public areas Average	Cleaning of public areas Poor	Cleaning of public areas Very poor	Cleaning of public areas N/A
Restaurant service	Restaurant service Very good	Restaurant service Good	Restaurant service Average	Restaurant service Poor	Restaurant service Very poor	Restaurant service N/A
Bar service	Bar service Very good	Bar service Good	Bar service Average	Bar service Poor	Bar service Very poor	Bar service N/A
Food and drink	Food and drink Very good	Food and drink Good	Food and drink Average	Food and drink Poor	Food and drink Very poor	Food and drink N/A
Reception	Reception Very good	Reception Good	Reception Average	Reception Poor	Reception Very poor	Reception N/A
Entertainment	Entertainment Very good	Entertainment Good	Entertainment Average	Entertainment Poor	Entertainment Very poor	Entertainment N/A
Swimming pool	Swimming pool Very good	Swimming pool Good	Swimming pool Average	Swimming pool Poor	Swimming pool Very poor	Swimming pool N/A
Gardens	Gardens Very good	Gardens Good	Gardens Average	Gardens Poor	Gardens Very poor	Gardens N/A
Other Services	Other Services Very good	Other Services Good	Other Services Average	Other Services Poor	Other Services Very poor	Other Services N/A

5. How would you judge the quality of our:

	Very good	Good	Average	Poor	Very poor
Hotel as a whole	How would you judge the quality of our: Hotel as a whole Very good	Hotel as a whole Good	Hotel as a whole Average	Hotel as a whole Poor	Hotel as a whole Very poor

6. We would appreciate comments or suggestions you may have regarding our hotel.

We would appreciate comments or suggestions you may have regarding our hotel.

7. What was the decisive factor for choosing this hotel?

What was the decisive factor for choosing this hotel? Louis Hotels Brand name

Price

Location

Recommendation from a friend

Internet review

8. Would you:

	Yes	No
Come back to this hotel?	Would you: Come back to this hotel? Yes	Come back to this hotel? No
Recommend this hotel to somebody you know?	Recommend this hotel to somebody you know? Yes	Recommend this hotel to somebody you know? No
Visit another Louis hotel in the future?	Visit another Louis hotel in the future? Yes	Visit another Louis hotel in the future? No
Recommend Louis Hotels to somebody you know?	Recommend Louis Hotels to somebody you know? Yes	Recommend Louis Hotels to somebody you know? No

9. Email address:

Email address:

10. I want to receive news and special offers from Louis Hotels

I want to receive news and special offers from Louis Hotels yes