Your Current Call Management Question Title * 1. How important do you rank the value of good enquiry handling in your business? Very important Important Average Low Question Title * 2. What type of practice are you? Home based aesthetic practice Satellite practice Medium fixed base practice working 4/5 days a week Full time aesthetic clinic Plastic Surgery Practice Clinic with more than one branch Other (please specify) Question Title * 3. How are you currently answering your calls?: Yourself via mobile telephone Receptionist Call Handling Service Yourself via land line Shared/communal receptionist Question Title * 4. Do you know how long you have create a great first impression? 0-5 seconds 6-10 seconds 11-15 seconds 16-20 20+ Question Title * 5. Do your clients find that their call: Gets straight through within 5 rings Gets through after 5 rings Often goes to answer machine Often rings out with no response Question Title * 6. What hours are your phones covered?: Regular office hours: 09:00 - 17:00 Monday to Friday Regular extended hours including evenings and weekends Part time Some extended hours Question Title * 7. Do you have the time to service a new enquiry thoroughly (i.e to spend 10 minutes on the call)? Yes No 33% of survey complete. Next
