Winter Online Survey 2012

1. We are committed to providing as honest and accurate information as we can every day of the ski season. In your opinion was the information provided accurate, honest and useful for you in making a decision about skiing on Cairn Gorm?

We are committed to providing as honest and accurate information as we can every day of the ski season. In your opinion was the information provided accurate, honest and useful for you in making a decision about skiing on Cairn Gorm? Yes

Please comment further

2. Weather and snow conditions permitting, we hope to have an update by 08:00am. Was information available by this time?

Weather and snow conditions permitting, we hope to have an update by 08:00am. Was information available by this time? Yes

Any further comments?

3. Which source did you generally choose to use?

Which source did you generally choose to use? CairnGorm Mountain Website Facebook Twitter	Ski Scotland Website Roadsigns en route Telephone Reports	Other-please comment below
Other (please specify)

4. Condition of the slopes. We are committed to preparing the slopes as best as we can for you to enjoy your snowsports. Can you rate the pisting service? 1 is poor, 5 is excellent.

	1	2	3	4	5
Preparation of pistes	*Condition of the slopes. We are committed to preparing the slopes as best as we can for you to enjoy your snowsports. Can you rate the pisting service? 1 is poor, 5 is excellent. Preparation of pistes 1	Preparation of pistes 2	Preparation of pistes 3	Preparation of pistes 4	Preparation of pistes 5
Preparation of uplift tracks	Preparation of uplift tracks 1	Preparation of uplift tracks 2	Preparation of uplift tracks 3	Preparation of uplift tracks 4	Preparation of uplift tracks 5

Any further comments?

5. This year we revamped our terrain parks and set up mini shred areas across the mountain. Did you enjoy using the features installed this season?

This year we revamped our terrain parks and set up mini shred areas across the mountain. Did you enjoy using the features installed this season? Yes

Did not use

Other (please specify)

6. Was there adequate signage on the Piste?

Was there adequate signage on the Piste? Yes

Please give any suggestions for improvements

7. During your visit, were your tickets checked at the lifts?

During your visit, were your tickets checked at the lifts? Yes

Please comment further

8. Please rate the quality of food and drink (1 is poor, 5 is excellent)

	1	2	3	4	5
Ptarmigan Restaurant	*Please rate the quality of food and drink (1 is poor, 5 is excellent) Ptarmigan Restaurant 1	Ptarmigan Restaurant 2	Ptarmigan Restaurant 3	Ptarmigan Restaurant 4	Ptarmigan Restaurant 5
Cas Bar	Cas Bar 1	Cas Bar 2	Cas Bar 3	Cas Bar 4	Cas Bar 5

Please comment here

9. Respecting our natural environment is important to us - did we achieve this?

Respecting our natural environment is important to us - did we achieve this? Yes

Other (please specify)

10. If you visited our shops (Mountain shop or Shop at the top), did you find what you needed?

If you visited our shops (Mountain shop or Shop at the top), did you find what you needed? Yes

If not, what would you like or expect to have found for sale in our shops

11. What is your age?

What is your age? Under 16

17-24

25-39

40-49

50-59

60-69

70+

12. Gender

Gender Male

Female

13. How many days do you ski/board on Cairngorm in an average season?

How many days do you ski/board on Cairngorm in an average season? 1-2 days

3-7 days

8-14 days

>15 days

Please comment further

14. Did your visit involve an overnight stay?

Did your visit involve an overnight stay? Yes

Other (please specify)

15. If yes, how many nights did you stay in the area?

If yes, how many nights did you stay in the area? 1

Use this space for further information

16. Where are you from? Please give your region

Where are you from? Please give your region

17. Any further comments you would like to make?

Any further comments you would like to make?

18. Would you recommend us to a friend?

Would you recommend us to a friend? Yes

If not, why?

19. Thank you for taking the time to give us your feedback. If you would like to receive further information and regular updates from the mountain, please provide your details below.

Thank you for taking the time to give us your feedback. If you would like to receive further information and regular updates from the mountain, please provide your details below. Name:
Postal Code:
Email Address:

Winter Online Survey 2012

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