SAFER RUNNYMEDE - BUSINESS SURVEY 2013

1. Below is a list of crime related and neighbourhood problems. Do you feel that any of these are a problem WHERE YOUR BUSINESS IS LOCATED?

	Major Problem	Small problem	Not a Problem
Assault	*Below is a list of crime related and neighbourhood problems. Do you feel that any of these are a problem WHERE YOUR BUSINESS IS LOCATED? Assault Major Problem	Assault Small problem	Assault Not a Problem
Burglary	Burglary Major Problem	Burglary Small problem	Burglary Not a Problem
Drug misuse (dealers and users)	Drug misuse (dealers and users) Major Problem	Drug misuse (dealers and users) Small problem	Drug misuse (dealers and users) Not a Problem
Street Robbery	Street Robbery Major Problem	Street Robbery Small problem	Street Robbery Not a Problem
Vandalism	Vandalism Major Problem	Vandalism Small problem	Vandalism Not a Problem
Vehicles Being Broken Into	Vehicles Being Broken Into Major Problem	Vehicles Being Broken Into Small problem	Vehicles Being Broken Into Not a Problem
Vehicles Being Stolen	Vehicles Being Stolen Major Problem	Vehicles Being Stolen Small problem	Vehicles Being Stolen Not a Problem
Alcohol Abuse	Alcohol Abuse Major Problem	Alcohol Abuse Small problem	Alcohol Abuse Not a Problem
Cycling on Pavements	Cycling on Pavements Major Problem	Cycling on Pavements Small problem	Cycling on Pavements Not a Problem
Disorder in Public Places	Disorder in Public Places Major Problem	Disorder in Public Places Small problem	Disorder in Public Places Not a Problem
Dog Fouling	Dog Fouling Major Problem	Dog Fouling Small problem	Dog Fouling Not a Problem
Empty, Derelict or Boarded up Buildings	Empty, Derelict or Boarded up Buildings Major Problem	Empty, Derelict or Boarded up Buildings Small problem	Empty, Derelict or Boarded up Buildings Not a Problem
Litter	Litter Major Problem	Litter Small problem	Litter Not a Problem
Loud music/Parties	Loud music/Parties Major Problem	Loud music/Parties Small problem	Loud music/Parties Not a Problem
Neighbours	Neighbours Major Problem	Neighbours Small problem	Neighbours Not a Problem
Under Age Drinking	Under Age Drinking Major Problem	Under Age Drinking Small problem	Under Age Drinking Not a Problem
Young People Hanging Around	Young People Hanging Around Major Problem	Young People Hanging Around Small problem	Young People Hanging Around Not a Problem
Speeding Vehicles	Speeding Vehicles Major Problem	Speeding Vehicles Small problem	Speeding Vehicles Not a Problem
Other Vehicle Nuisance	Other Vehicle Nuisance Major Problem	Other Vehicle Nuisance Small problem	Other Vehicle Nuisance Not a Problem
Abandoned Vehicles	Abandoned Vehicles Major Problem	Abandoned Vehicles Small problem	Abandoned Vehicles Not a Problem
Parking on Pavements and Verges	Parking on Pavements and Verges Major Problem	Parking on Pavements and Verges Small problem	Parking on Pavements and Verges Not a Problem

2. Are there any other crime related or neighbourhood problems WHERE YOUR BUSINESS IS LOCATED, which are not listed? If so, please state.

Are there any other crime related or neighbourhood problems WHERE YOUR BUSINESS IS LOCATED, which are not listed? If so, please state.

3. Which, if any, of these crimes do you perceive to be a problem to businesses in the area in which your business is located?

	Major Problem	Small Problem	Not a Problem
Actual Violence to Staff	*Which, if any, of these crimes do you perceive to be a problem to businesses in the area in which your business is located? Actual Violence to Staff Major Problem	Actual Violence to Staff Small Problem	Actual Violence to Staff Not a Problem
Threat of Violence to Staff	Threat of Violence to Staff Major Problem	Threat of Violence to Staff Small Problem	Threat of Violence to Staff Not a Problem
Criminal Damage	Criminal Damage Major Problem	Criminal Damage Small Problem	Criminal Damage Not a Problem
Fraud	Fraud Major Problem	Fraud Small Problem	Fraud Not a Problem
Industrial Theft	Industrial Theft Major Problem	Industrial Theft Small Problem	Industrial Theft Not a Problem
Internal Theft	Internal Theft Major Problem	Internal Theft Small Problem	Internal Theft Not a Problem
Shop theft/shoplifting	Shop theft/shoplifting Major Problem	Shop theft/shoplifting Small Problem	Shop theft/shoplifting Not a Problem
Other (Please specify)	Other (Please specify) Major Problem	Other (Please specify) Small Problem	Other (Please specify) Not a Problem

Other

4. Has your business been a victim of crime in the last 12 months?

Has your business been a victim of crime in the last 12 months? Yes

5. If you answered "No" to question 4 please go to question 7. If you answered "Yes" to question 4, please state the type(s) of crime and the number of times that you have been a victim in the last 12 months.

If you answered "No" to question 4 please go to question 7. If you answered "Yes" to question 4, please state the type(s) of crime and the number of times that you have been a victim in the last 12 months.

6. Did you report the crime to the Police and if not, please state why not?

Did you report the crime to the Police and if not, please state why not? Yes

Reason for not reporting

7. Do you feel that fear of crime has had an adverse effect on business IN THE AREA WHERE YOUR BUSINESS IS LOCATED? If so, please state how.

Do you feel that fear of crime has had an adverse effect on business IN THE AREA WHERE YOUR BUSINESS IS LOCATED? If so, please state how. Yes

How?

8. Overall, how do you feel that the crime and disorder situation has changed IN THE NEIGHBOURHOOD IN WHICH YOUR BUSINESS IS LOCATED, in the last 12 months?

Overall, how do you feel that the crime and disorder situation has changed IN THE NEIGHBOURHOOD IN WHICH YOUR BUSINESS IS LOCATED, in the last 12 months? Improved

No change

Worse

Don't know

Please state why you feel this.

9. Please indicate whether you think the following crime and disorder prevention measures IN THE AREA IN WHICH YOUR BUSINESS IS LOCATED are adequate, need improving or are not applicable.

	Adequate	Needs Improving	Not Applicable
Closing Passage ways	*Please indicate whether you think the following crime and disorder prevention measures IN THE AREA IN WHICH YOUR BUSINESS IS LOCATED are adequate, need improving or are not applicable. Closing Passage ways Adequate	Closing Passage ways Needs Improving	Closing Passage ways Not Applicable
Lighting in Streets and Public Places	Lighting in Streets and Public Places Adequate	Lighting in Streets and Public Places Needs Improving	Lighting in Streets and Public Places Not Applicable
Local Police Patrols	Local Police Patrols Adequate	Local Police Patrols Needs Improving	Local Police Patrols Not Applicable
Security and Design of new buildings in residential areas	Security and Design of new buildings in residential areas Adequate	Security and Design of new buildings in residential areas Needs Improving	Security and Design of new buildings in residential areas Not Applicable

10. Are there any measures not listed, which you feel would help to reduce the opportunities for crime and anti-social behaviour to be committed, IN THE AREA IN WHICH YOUR BUSINESS IS LOCATED?

Are there any measures not listed, which you feel would help to reduce the opportunities for crime and anti-social behaviour to be committed, IN THE AREA IN WHICH YOUR BUSINESS IS LOCATED?

11. Are you aware of the CCTV scheme in the Runnymede Borough area?

Are you aware of the CCTV scheme in the Runnymede Borough area? Yes

12. If you are aware of the CCTV scheme, do you feel that it has had an impact on the following?

	Yes	No
The Levels of Crime	*If you are aware of the CCTV scheme, do you feel that it has had an impact on the following? The Levels of Crime Yes	The Levels of Crime No
Fear of Becoming a Victim of Crime	Fear of Becoming a Victim of Crime Yes	Fear of Becoming a Victim of Crime No
The Detection of Crime	The Detection of Crime Yes	The Detection of Crime No

13. At what level do you make provisions for the cost of crime within your budget (for example, stock losses) e.g. 2% of profit, 2% of turnover, no provision?

At what level do you make provisions for the cost of crime within your budget (for example, stock losses) e.g. 2% of profit, 2% of turnover, no provision?

14. Do you expect to provide for the cost of crime within your budget in the future and if so, to what level?

Do you expect to provide for the cost of crime within your budget in the future and if so, to what level? Yes

Level of provision

15. Do you actively encourage staff to ensure that they take all possible steps to reduce opportunities for crime in the workplace and if so, how?

Do you actively encourage staff to ensure that they take all possible steps to reduce opportunities for crime in the workplace and if so, how? Yes

Other (please specify)

16. Has crime had any effect on your staff?

Has crime had any effect on your staff? No noticeable effect

Staff have resigned due to the fear of crime

Staff morale has reduced

Staff sickness has increased

Other (please specify)

Other

17. How many people do you employ?

How many people do you employ? 1 - 10 employees

11 - 25 employees

26 - 50 employees

51 - 100 employees

Over 100 employees

18. What is the nature of your business?

What is the nature of your business? Retail

Industrial

Service

Other (please specify)

Other

19. How long has your business been established?

How long has your business been established? Under 3 years

3 - 10 years

Over 10 years

20. Do you currently use your own in-house CCTV as part of your security measures?

Do you currently use your own in-house CCTV as part of your security measures? Yes

21. If yes, how is your system monitored?

If yes, how is your system monitored? Central monitoring station

Monitored "in house"

Not monitored

Other (please specify)

Other

22. Are you aware of the CCTV monitoring service offered by the Safer Runnymede Centre, to local businesses?

Are you aware of the CCTV monitoring service offered by the Safer Runnymede Centre, to local businesses? Yes

23. Please state the road in which your business is situated and the postcode. This information is important as it will allow us to analyse the findings by area. It will NOT be used to identify you.

Please state the road in which your business is situated and the postcode. This information is important as it will allow us to analyse the findings by area. It will NOT be used to identify you.

24. If you would like to comment further on any of the issues covered by this survey, please use the space below.

If you would like to comment further on any of the issues covered by this survey, please use the space below.

25. If you would like us to respond to any concern, which you have raised, please provide your email address below.

If you would like us to respond to any concern, which you have raised, please provide your email address below.

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