Customer Service Experience Survey

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* Please rate your most recent experience with our customer support team/member:

5 = Extremely Satisfied

4

3

2

1 = Extremely Dissatisfied

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* Please rate the quality of the resolution provided.

5 = Provided solution that was better than expected

4 = Solved my problem

3 = Provided a temporary solution

2 = Partially solved my problem

1 = Did not solve my problem

Don't Know

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* How knowledgeable was the consultant toward understanding the issue?

5 = Extremely Knowledgeable

4

3

2

1 = Not Knowledgeable

Don't know

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* Please provide explanation for your rating and/or supporting comments.

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* Support Consultant Name (optional)

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* Issue # (Optional)

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* Description of issue (Optional)

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* Company Name

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* Your Name (Optional)

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* Additional comments about your recent experience (Optional)