Chicago State University Library Web Site Satisfaction Survey
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1
. Is this the first time you have used the CSU library web site?
Is this the first time you have used the CSU library web site?
Yes
No
I do not remember
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2
. What is the main reason you came to the library web site?
What is the main reason you came to the library web site?
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3
. Did you find what you were looking for on the library web site?
Did you find what you were looking for on the library web site?
Yes. I found what I was looking for.
Yes. I found most of what I was looking for.
No. I am sure what I want is not on the site.
No. I ran out of time to finish looking.
No. I got lost on the site.
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4
. What is your overall impression of the library web site?
Below expectations
Meets expectations
Exceeds expectations
Visually appealing
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What is your overall impression of the library web site? Visually appealing Below expectations
Visually appealing Meets expectations
Visually appealing Exceeds expectations
Professional
Professional Below expectations
Professional Meets expectations
Professional Exceeds expectations
Informative
Informative Below expectations
Informative Meets expectations
Informative Exceeds expectations
Useful
Useful Below expectations
Useful Meets expectations
Useful Exceeds expectations
Complete
Complete Below expectations
Complete Meets expectations
Complete Exceeds expectations
Other (please specify)
5
. Please add any comments you have for improving the web site. We ask for suggestions on areas for improvements, additions, and examples of what you consider good academic library web sites.
We do wish to respond to needs. Please enter your email address so that we may contact you to describe our improvements based on your suggestions.
Please add any comments you have for improving the web site. We ask for suggestions on areas for improvements, additions, and examples of what you consider good academic library web sites. We do wish to respond to needs. Please enter your email address so that we may contact you to describe our improvements based on your suggestions.
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