Your Opinion Counts!

Our goal is your satisfaction. We strive to provide the best products and services for you.
So please take a moment to let us know how we are doing!

1. Please rate your level of satisfaction for each statement listed.

	Strongly Agree	Somewhat Agree	Neither Agree nor Disagree	Somewhat Disagree	Strongly Disagree	N/A
I received prompt service when I visited my C&G Savings Bank branch office.	*Please rate your level of satisfaction for each statement listed. I received prompt service when I visited my C&G Savings Bank branch office. Strongly Agree	I received prompt service when I visited my C&G Savings Bank branch office. Somewhat Agree	I received prompt service when I visited my C&G Savings Bank branch office. Neither Agree nor Disagree	I received prompt service when I visited my C&G Savings Bank branch office. Somewhat Disagree	I received prompt service when I visited my C&G Savings Bank branch office. Strongly Disagree	I received prompt service when I visited my C&G Savings Bank branch office. N/A
My Customer Service Representative was friendly and courteous.	My Customer Service Representative was friendly and courteous. Strongly Agree	My Customer Service Representative was friendly and courteous. Somewhat Agree	My Customer Service Representative was friendly and courteous. Neither Agree nor Disagree	My Customer Service Representative was friendly and courteous. Somewhat Disagree	My Customer Service Representative was friendly and courteous. Strongly Disagree	My Customer Service Representative was friendly and courteous. N/A
My transaction was handled efficiently and professionally.	My transaction was handled efficiently and professionally. Strongly Agree	My transaction was handled efficiently and professionally. Somewhat Agree	My transaction was handled efficiently and professionally. Neither Agree nor Disagree	My transaction was handled efficiently and professionally. Somewhat Disagree	My transaction was handled efficiently and professionally. Strongly Disagree	My transaction was handled efficiently and professionally. N/A
The branch office was neat and clean.	The branch office was neat and clean. Strongly Agree	The branch office was neat and clean. Somewhat Agree	The branch office was neat and clean. Neither Agree nor Disagree	The branch office was neat and clean. Somewhat Disagree	The branch office was neat and clean. Strongly Disagree	The branch office was neat and clean. N/A
I found the brochures informative.	I found the brochures informative. Strongly Agree	I found the brochures informative. Somewhat Agree	I found the brochures informative. Neither Agree nor Disagree	I found the brochures informative. Somewhat Disagree	I found the brochures informative. Strongly Disagree	I found the brochures informative. N/A
I was satisfied with how my questions or concerns were resolved.	I was satisfied with how my questions or concerns were resolved. Strongly Agree	I was satisfied with how my questions or concerns were resolved. Somewhat Agree	I was satisfied with how my questions or concerns were resolved. Neither Agree nor Disagree	I was satisfied with how my questions or concerns were resolved. Somewhat Disagree	I was satisfied with how my questions or concerns were resolved. Strongly Disagree	I was satisfied with how my questions or concerns were resolved. N/A
My Customer Service Representative thanked me for my business.	My Customer Service Representative thanked me for my business. Strongly Agree	My Customer Service Representative thanked me for my business. Somewhat Agree	My Customer Service Representative thanked me for my business. Neither Agree nor Disagree	My Customer Service Representative thanked me for my business. Somewhat Disagree	My Customer Service Representative thanked me for my business. Strongly Disagree	My Customer Service Representative thanked me for my business. N/A
I would recommend C&G Savings Bank to a friend or acquaintance.	I would recommend C&G Savings Bank to a friend or acquaintance. Strongly Agree	I would recommend C&G Savings Bank to a friend or acquaintance. Somewhat Agree	I would recommend C&G Savings Bank to a friend or acquaintance. Neither Agree nor Disagree	I would recommend C&G Savings Bank to a friend or acquaintance. Somewhat Disagree	I would recommend C&G Savings Bank to a friend or acquaintance. Strongly Disagree	I would recommend C&G Savings Bank to a friend or acquaintance. N/A

2. Which C&G Savings Bank branch did you visit?

Which C&G Savings Bank branch did you visit? Altoona

Altoona/Pleasant Valley

Hollidaysburg

Gallitzin

Patton

Nanty Glo

3. What was your Customer Service Representative's name?

What was your Customer Service Representative's name?

4. We have provided a space below for any comments that you may wish to share with us.

We have provided a space below for any comments that you may wish to share with us.

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