SurveyMonkey Powered Online Survey

As part of our commitment to continuously improving our services, we regularly seek feedback from clients and business partners on our performance. To assist us, we would appreciate your responses to the questions below. When you have completed this form, simply click on the DONE button below to send your response. Thank you.

	Unsatisfactory	Satisfactory	Good	Excellent	N/A
Knowledgeability of the project team	Knowledgeability of the project team Unsatisfactory	Knowledgeability of the project team Satisfactory	Knowledgeability of the project team Good	Knowledgeability of the project team Excellent	Knowledgeability of the project team N/A
Responsiveness of the project team	Responsiveness of the project team Unsatisfactory	Responsiveness of the project team Satisfactory	Responsiveness of the project team Good	Responsiveness of the project team Excellent	Responsiveness of the project team N/A
Communication of the project team	Communication of the project team Unsatisfactory	Communication of the project team Satisfactory	Communication of the project team Good	Communication of the project team Excellent	Communication of the project team N/A
Quality of written deliverables (i.e. reports)	Quality of written deliverables (i.e. reports) Unsatisfactory	Quality of written deliverables (i.e. reports) Satisfactory	Quality of written deliverables (i.e. reports) Good	Quality of written deliverables (i.e. reports) Excellent	Quality of written deliverables (i.e. reports) N/A
Quality of drawings / graphic deliverables	Quality of drawings / graphic deliverables Unsatisfactory	Quality of drawings / graphic deliverables Satisfactory	Quality of drawings / graphic deliverables Good	Quality of drawings / graphic deliverables Excellent	Quality of drawings / graphic deliverables N/A
Meeting project deadlines	Meeting project deadlines Unsatisfactory	Meeting project deadlines Satisfactory	Meeting project deadlines Good	Meeting project deadlines Excellent	Meeting project deadlines N/A
Delivering within project budget	Delivering within project budget Unsatisfactory	Delivering within project budget Satisfactory	Delivering within project budget Good	Delivering within project budget Excellent	Delivering within project budget N/A

Unsatisfactory

Satisfactory

Good

Excellent

N/A

Knowledgeability of the project team

Knowledgeability of the project team Unsatisfactory

Knowledgeability of the project team Satisfactory

Knowledgeability of the project team Good

Knowledgeability of the project team Excellent

Knowledgeability of the project team N/A

Responsiveness of the project team

Responsiveness of the project team Unsatisfactory

Responsiveness of the project team Satisfactory

Responsiveness of the project team Good

Responsiveness of the project team Excellent

Responsiveness of the project team N/A

Communication of the project team

Communication of the project team Unsatisfactory

Communication of the project team Satisfactory

Communication of the project team Good

Communication of the project team Excellent

Communication of the project team N/A

Quality of written deliverables (i.e. reports)

Quality of written deliverables (i.e. reports) Unsatisfactory

Quality of written deliverables (i.e. reports) Satisfactory

Quality of written deliverables (i.e. reports) Good

Quality of written deliverables (i.e. reports) Excellent

Quality of written deliverables (i.e. reports) N/A

Quality of drawings / graphic deliverables

Quality of drawings / graphic deliverables Unsatisfactory

Quality of drawings / graphic deliverables Satisfactory

Quality of drawings / graphic deliverables Good

Quality of drawings / graphic deliverables Excellent

Quality of drawings / graphic deliverables N/A

Meeting project deadlines

Meeting project deadlines Unsatisfactory

Meeting project deadlines Satisfactory

Meeting project deadlines Good

Meeting project deadlines Excellent

Meeting project deadlines N/A

Delivering within project budget

Delivering within project budget Unsatisfactory

Delivering within project budget Satisfactory

Delivering within project budget Good

Delivering within project budget Excellent

Delivering within project budget N/A

	No	Yes	Sometimes
Is a dynamic design firm	Is a dynamic design firm No	Is a dynamic design firm Yes	Is a dynamic design firm Sometimes
Offers clients value for money	Offers clients value for money No	Offers clients value for money Yes	Offers clients value for money Sometimes
Builds strong relationships	Builds strong relationships No	Builds strong relationships Yes	Builds strong relationships Sometimes
Provides quality client service	Provides quality client service No	Provides quality client service Yes	Provides quality client service Sometimes
Can be trusted to deliver on its promises	Can be trusted to deliver on its promises No	Can be trusted to deliver on its promises Yes	Can be trusted to deliver on its promises Sometimes

Yes

Sometimes

Is a dynamic design firm

Is a dynamic design firm No

Is a dynamic design firm Yes

Is a dynamic design firm Sometimes

Offers clients value for money

Offers clients value for money No

Offers clients value for money Yes

Offers clients value for money Sometimes

Builds strong relationships

Builds strong relationships No

Builds strong relationships Yes

Builds strong relationships Sometimes

Provides quality client service

Provides quality client service No

Provides quality client service Yes

Provides quality client service Sometimes

Can be trusted to deliver on its promises

Can be trusted to deliver on its promises No

Can be trusted to deliver on its promises Yes

Can be trusted to deliver on its promises Sometimes

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* How do you rate our performance in terms of:

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* Please rate the following statements. PDT:

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* Would you recommend us for future work?

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* Is there anything our team could have done better?

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* Would you be willing to be a referee for this team / project?

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* Contact name (optional):

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* Organisation name (optional):

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* Project (optional):