1. What is your primary reason for visiting our website? (Select all that apply.)

What is your primary reason for visiting our website? (Select all that apply.) Learn more about becoming a Chamber Member

Get more out of Chamber Membership

Use the Member Directory/Contact a member

Get involved in the community

Learn about the Richmond Region

Contact Chamber Staff

Other (please specify)

2. How did you learn about our website?(Select all that apply.)

How did you learn about our website?(Select all that apply.) Internet search engine/Surfing the web

Greater Richmond Chamber event

Referral

Advertising or Promotional materials (brochure etc.)

Received an e-mail

Other (please specify)

3. How often do you visit www.GRCC.com?

How often do you visit www.GRCC.com? This is my first visit

Regularly (at least once a week)

Monthly (1-2 times a month)

Quarterly (3-4 times a year)

Annually (1-2 times a year)

4. Please rate the following attributes of the new www.GRCC.com:

	Excellent	Good	Acceptable	Not acceptable	Not applicable
Quality of content	*Please rate the following attributes of the new www.GRCC.com: Quality of content Excellent	Quality of content Good	Quality of content Acceptable	Quality of content Not acceptable	Quality of content Not applicable
Layout/Design	Layout/Design Excellent	Layout/Design Good	Layout/Design Acceptable	Layout/Design Not acceptable	Layout/Design Not applicable
Clarity of information	Clarity of information Excellent	Clarity of information Good	Clarity of information Acceptable	Clarity of information Not acceptable	Clarity of information Not applicable
Accuracy and timeliness of information	Accuracy and timeliness of information Excellent	Accuracy and timeliness of information Good	Accuracy and timeliness of information Acceptable	Accuracy and timeliness of information Not acceptable	Accuracy and timeliness of information Not applicable
Ease of navigation	Ease of navigation Excellent	Ease of navigation Good	Ease of navigation Acceptable	Ease of navigation Not acceptable	Ease of navigation Not applicable
Homepage experience	Homepage experience Excellent	Homepage experience Good	Homepage experience Acceptable	Homepage experience Not acceptable	Homepage experience Not applicable
Overall site experience	Overall site experience Excellent	Overall site experience Good	Overall site experience Acceptable	Overall site experience Not acceptable	Overall site experience Not applicable
Event registration system	Event registration system Excellent	Event registration system Good	Event registration system Acceptable	Event registration system Not acceptable	Event registration system Not applicable

5. Please rate your experience on the new www.GRCC.com:

	Agree	Neutral	Disagree	Not applicable
I am satisfied with the new www.GRCC.com	*Please rate your experience on the new www.GRCC.com: I am satisfied with the new www.GRCC.com Agree	I am satisfied with the new www.GRCC.com Neutral	I am satisfied with the new www.GRCC.com Disagree	I am satisfied with the new www.GRCC.com Not applicable
I plan to visit www.GRCC.com again in the future.	I plan to visit www.GRCC.com again in the future. Agree	I plan to visit www.GRCC.com again in the future. Neutral	I plan to visit www.GRCC.com again in the future. Disagree	I plan to visit www.GRCC.com again in the future. Not applicable
I was able to find exactly what I was looking for.	I was able to find exactly what I was looking for. Agree	I was able to find exactly what I was looking for. Neutral	I was able to find exactly what I was looking for. Disagree	I was able to find exactly what I was looking for. Not applicable
I would recommend www.GRCC.com to others as an information resource.	I would recommend www.GRCC.com to others as an information resource. Agree	I would recommend www.GRCC.com to others as an information resource. Neutral	I would recommend www.GRCC.com to others as an information resource. Disagree	I would recommend www.GRCC.com to others as an information resource. Not applicable
The site explains what the Greater Richmond Chamber does.	The site explains what the Greater Richmond Chamber does. Agree	The site explains what the Greater Richmond Chamber does. Neutral	The site explains what the Greater Richmond Chamber does. Disagree	The site explains what the Greater Richmond Chamber does. Not applicable

*
6. Please tell us a bit about yourself.

Please tell us a bit about yourself. Name:
Company:
Email Address:

7. Which of the following best describes you?

Which of the following best describes you? Greater Richmond Chamber Member

Non-member

Prospective Member

Community resident

Visitor to the area

None of the above

8. What would you like to see on www.GRCC.com in the future?

What would you like to see on www.GRCC.com in the future?

Thank you for your time!

The details:
Survey is open December 1 - 31, 2009. Responses must be received by 5:00 pm on December 31, 2009 to be considered.

The prize:
One survey respondent will be selected to receive a 2GB thumb drive. Contact information is required to be eligible for the prize.

December 2009 Website Survey: www.GRCC.com