FEAST & FIRE Customer Satisfaction Survey

The FEAST & FIRE Events Planning Committee is committed to ensuring the highest quality of the services and products to our attendees. As part of an ongoing improvement process we would appreciate your feedback on our performance. (All submissions are anonymous.)

1. Please rate the following aspects of our service.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Parade	*Please rate the following aspects of our service. Parade Excellent	Parade Good	Parade Adequate	Parade Poor	Parade Unacceptable	Parade N/A
Grand Picnic Style Food Service	Grand Picnic Style Food Service Excellent	Grand Picnic Style Food Service Good	Grand Picnic Style Food Service Adequate	Grand Picnic Style Food Service Poor	Grand Picnic Style Food Service Unacceptable	Grand Picnic Style Food Service N/A
Quality of Food	Quality of Food Excellent	Quality of Food Good	Quality of Food Adequate	Quality of Food Poor	Quality of Food Unacceptable	Quality of Food N/A
Variety of Food	Variety of Food Excellent	Variety of Food Good	Variety of Food Adequate	Variety of Food Poor	Variety of Food Unacceptable	Variety of Food N/A
Entertainment	Entertainment Excellent	Entertainment Good	Entertainment Adequate	Entertainment Poor	Entertainment Unacceptable	Entertainment N/A
Children's Entertainment	Children's Entertainment Excellent	Children's Entertainment Good	Children's Entertainment Adequate	Children's Entertainment Poor	Children's Entertainment Unacceptable	Children's Entertainment N/A
Quality/variety of Non-Profit Booth Participation	Quality/variety of Non-Profit Booth Participation Excellent	Quality/variety of Non-Profit Booth Participation Good	Quality/variety of Non-Profit Booth Participation Adequate	Quality/variety of Non-Profit Booth Participation Poor	Quality/variety of Non-Profit Booth Participation Unacceptable	Quality/variety of Non-Profit Booth Participation N/A
Responding promptly to your questions/concerns	Responding promptly to your questions/concerns Excellent	Responding promptly to your questions/concerns Good	Responding promptly to your questions/concerns Adequate	Responding promptly to your questions/concerns Poor	Responding promptly to your questions/concerns Unacceptable	Responding promptly to your questions/concerns N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Responding promptly to problems	Responding promptly to problems Excellent	Responding promptly to problems Good	Responding promptly to problems Adequate	Responding promptly to problems Poor	Responding promptly to problems Unacceptable	Responding promptly to problems N/A
Meeting overall project objectives	Meeting overall project objectives Excellent	Meeting overall project objectives Good	Meeting overall project objectives Adequate	Meeting overall project objectives Poor	Meeting overall project objectives Unacceptable	Meeting overall project objectives N/A

2. Overall, how do you rate the quality of the services we provided?

Overall, how do you rate the quality of the services we provided? Outstanding

Excellent

Good

Fair

Poor

3. What level of confidence do you have that our Event Management Team to provide a high level of quality and service for next year's event?

What level of confidence do you have that our Event Management Team to provide a high level of quality and service for next year's event? Complete

A lot

Some

Little

None

4. Overall, how would you rate your experience at FEAST & FIRE?

Overall, how would you rate your experience at FEAST & FIRE? Outstanding

Excellent

Very Good

Good

Fair

Poor

5. Based on our performance, how likely is it that you will attend next year's FEAST & FIRE?

Based on our performance, how likely is it that you will attend next year's FEAST & FIRE? Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

6. What did you enjoy MOST about FEAST & FIRE?

What did you enjoy MOST about FEAST & FIRE? Parade

Grand Picnic

Entertainment

Children's Entertainment

Bonfire

Firewalk

Non-profit Theme

Variety of Activities

7. Overall, what did you enjoy LEAST about FEAST & FIRE?

Overall, what did you enjoy LEAST about FEAST & FIRE? Parade

Grand Picnic

Entertainment

Children's Entertainment

Bonfire

Firewalk

Non-profit Theme

Variety of Activities

8. In terms of your expectations, do you believe that FEAST & FIRE...

In terms of your expectations, do you believe that FEAST & FIRE... Completely Exceeded your expectations

Somewhat exceeded your expectations

Met your Expectations

Somewhat met your expectations

Just barely met your expectations

Failed to meet your expectations

9. Is there anything in particular you would like to see added or subtracted from next year's event?

Is there anything in particular you would like to see added or subtracted from next year's event?

10. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

FEAST & FIRE Customer Satisfaction Survey
Cancel this survey >>

How Are We Doing?

1. Please rate the following aspects of our service.

2. Overall, how do you rate the quality of the services we provided?

3. What level of confidence do you have that our Event Management Team to provide a high level of quality and service for next year's event?

4. Overall, how would you rate your experience at FEAST & FIRE?

5. Based on our performance, how likely is it that you will attend next year's FEAST & FIRE?

6. What did you enjoy MOST about FEAST & FIRE?

7. Overall, what did you enjoy LEAST about FEAST & FIRE?

8. In terms of your expectations, do you believe that FEAST & FIRE...

9. Is there anything in particular you would like to see added or subtracted from next year's event?

10. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

FEAST & FIRE Customer Satisfaction SurveyCancel this survey >>

How Are We Doing?

1. Please rate the following aspects of our service.

2. Overall, how do you rate the quality of the services we provided?

3. What level of confidence do you have that our Event Management Team to provide a high level of quality and service for next year's event?

4. Overall, how would you rate your experience at FEAST & FIRE?

5. Based on our performance, how likely is it that you will attend next year's FEAST & FIRE?

6. What did you enjoy MOST about FEAST & FIRE?

7. Overall, what did you enjoy LEAST about FEAST & FIRE?

8. In terms of your expectations, do you believe that FEAST & FIRE...

9. Is there anything in particular you would like to see added or subtracted from next year's event?

10. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

FEAST & FIRE Customer Satisfaction Survey
Cancel this survey >>