OIE Customer Feedback Survey
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1. Institutional Effectiveness Customer Feedback Survey

Please use this brief survey to give us feedback on the product or service provided by the Office of Institutional Effectiveness. While all of the questions are optional, the more details that are provided for us, the better we can improve our efforts. Thank you!

1. Contact Information

Contact Information Name:
Email Address:
Phone Number (optional):

2. What service(s) was/were provided?

What service(s) was/were provided? Data Analysis

Program Data

Survey Research

Other (please specify)

3. Please indicate your level of agreement with the following statements

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Not Applicable
Product(s) or service(s) were provided in a timely manner.	*Please indicate your level of agreement with the following statements Product(s) or service(s) were provided in a timely manner. Strongly Agree	Product(s) or service(s) were provided in a timely manner. Agree	Product(s) or service(s) were provided in a timely manner. Neutral	Product(s) or service(s) were provided in a timely manner. Disagree	Product(s) or service(s) were provided in a timely manner. Strongly Disagree	Product(s) or service(s) were provided in a timely manner. Not Applicable
Information provided was reliable and accurate.	Information provided was reliable and accurate. Strongly Agree	Information provided was reliable and accurate. Agree	Information provided was reliable and accurate. Neutral	Information provided was reliable and accurate. Disagree	Information provided was reliable and accurate. Strongly Disagree	Information provided was reliable and accurate. Not Applicable
Information provided was easy to understand.	Information provided was easy to understand. Strongly Agree	Information provided was easy to understand. Agree	Information provided was easy to understand. Neutral	Information provided was easy to understand. Disagree	Information provided was easy to understand. Strongly Disagree	Information provided was easy to understand. Not Applicable
Office staff members with whom I interacted were courteous and professional.	Office staff members with whom I interacted were courteous and professional. Strongly Agree	Office staff members with whom I interacted were courteous and professional. Agree	Office staff members with whom I interacted were courteous and professional. Neutral	Office staff members with whom I interacted were courteous and professional. Disagree	Office staff members with whom I interacted were courteous and professional. Strongly Disagree	Office staff members with whom I interacted were courteous and professional. Not Applicable

4. Please provide any other feedack that you would like to share about the CCGA Office of Institutional Effectiveness. Thank you!

Please provide any other feedack that you would like to share about the CCGA Office of Institutional Effectiveness. Thank you!