Castell Customer Survey

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1. How well do the customer service representatives at Castell answer your questions?

2. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

3. Compared to our competitors, is our product quality better, worse, or about the same?

4. How often do you use our product?

5. How responsive is our company?

6. How convenient is our company to use?

7. Compared to our competitors, how effective is our service?

8. Overall, are you satisfied with the product delivery at our company, neither satisfied nor dissatisfied with it, or dissatisfied with it?