| Selection/variety of items on menu | | | | |
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| Items represent value for money | | | | |
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| Speed and efficiency of ordering and paying for your meal | | | | |
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| Delivery time of your meal | | | | |
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| Presentation of food | | | | |
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| Quality/taste of food | | | | |
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| Staff knowledge of menu and facilities | | | | |
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| Level of service experienced | | | | |
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| cleanliness of the dining area | | | | |
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| Dining atmosphere | | | | |
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