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SJP member survey

 

Gaming Floor

	Great	Good	Fair	Poor
Selection and/or variety of games and products on the gaming floor	*Gaming Floor Selection and/or variety of games and products on the gaming floor Great	Selection and/or variety of games and products on the gaming floor Good	Selection and/or variety of games and products on the gaming floor Fair	Selection and/or variety of games and products on the gaming floor Poor

Are there any new games you would like installed?

	Great	Good	Fair	Poor
Selection and/or variety of links on the gaming floor	*Are there any new games you would like installed? Selection and/or variety of links on the gaming floor Great	Selection and/or variety of links on the gaming floor Good	Selection and/or variety of links on the gaming floor Fair	Selection and/or variety of links on the gaming floor Poor
The layout of the gaming floor	The layout of the gaming floor Great	The layout of the gaming floor Good	The layout of the gaming floor Fair	The layout of the gaming floor Poor
Staff presentation and professionalism	Staff presentation and professionalism Great	Staff presentation and professionalism Good	Staff presentation and professionalism Fair	Staff presentation and professionalism Poor
Staff knowledge and their ability to answer questions	Staff knowledge and their ability to answer questions Great	Staff knowledge and their ability to answer questions Good	Staff knowledge and their ability to answer questions Fair	Staff knowledge and their ability to answer questions Poor
Cleanliness of the area	Cleanliness of the area Great	Cleanliness of the area Good	Cleanliness of the area Fair	Cleanliness of the area Poor
Level of customer service	Level of customer service Great	Level of customer service Good	Level of customer service Fair	Level of customer service Poor
Do you enjoy the gaming promotions	Do you enjoy the gaming promotions Great	Do you enjoy the gaming promotions Good	Do you enjoy the gaming promotions Fair	Do you enjoy the gaming promotions Poor
How do you rate the gaming showcase	How do you rate the gaming showcase Great	How do you rate the gaming showcase Good	How do you rate the gaming showcase Fair	How do you rate the gaming showcase Poor

Food

	Great	Good	Fair	Poor
Is the gaming menu appealing and of good value	*Food Is the gaming menu appealing and of good value Great	Is the gaming menu appealing and of good value Good	Is the gaming menu appealing and of good value Fair	Is the gaming menu appealing and of good value Poor

Dining

	Seafood	Steak	Pizza	Italian	Asian Noodle	Asian Buffet
What type of food outlets would you prefer to see within the club	*Dining What type of food outlets would you prefer to see within the club Seafood	What type of food outlets would you prefer to see within the club Steak	What type of food outlets would you prefer to see within the club Pizza	What type of food outlets would you prefer to see within the club Italian	What type of food outlets would you prefer to see within the club Asian Noodle	What type of food outlets would you prefer to see within the club Asian Buffet

Reasons for visiting the club

	Meeting friends/family	Dining in Saints	Drinks at bar	Coffee at SJP Cafe	Lawn Bowls	Music/Entertainment	Raffles/Promotions	SJP Function Centre	Gaming
The main reason/s for visiting the club on this occasion	*Reasons for visiting the club The main reason/s for visiting the club on this occasion Meeting friends/family	The main reason/s for visiting the club on this occasion Dining in Saints	The main reason/s for visiting the club on this occasion Drinks at bar	The main reason/s for visiting the club on this occasion Coffee at SJP Cafe	The main reason/s for visiting the club on this occasion Lawn Bowls	The main reason/s for visiting the club on this occasion Music/Entertainment	The main reason/s for visiting the club on this occasion Raffles/Promotions	The main reason/s for visiting the club on this occasion SJP Function Centre	The main reason/s for visiting the club on this occasion Gaming

Rate your Club Experience

	Great	Good	Fair	Poor
The Club provides a relaxing and comfortable atmosphere	*Rate your Club Experience The Club provides a relaxing and comfortable atmosphere Great	The Club provides a relaxing and comfortable atmosphere Good	The Club provides a relaxing and comfortable atmosphere Fair	The Club provides a relaxing and comfortable atmosphere Poor
The club provides a safe and secure environment	The club provides a safe and secure environment Great	The club provides a safe and secure environment Good	The club provides a safe and secure environment Fair	The club provides a safe and secure environment Poor
Signage within the club is informative and clear	Signage within the club is informative and clear Great	Signage within the club is informative and clear Good	Signage within the club is informative and clear Fair	Signage within the club is informative and clear Poor
Staff presentation and professionalism	Staff presentation and professionalism Great	Staff presentation and professionalism Good	Staff presentation and professionalism Fair	Staff presentation and professionalism Poor
Staff knowledge and their ability to answer my question/s	Staff knowledge and their ability to answer my question/s Great	Staff knowledge and their ability to answer my question/s Good	Staff knowledge and their ability to answer my question/s Fair	Staff knowledge and their ability to answer my question/s Poor
Cleanliness of the area enjoyed during your visit	Cleanliness of the area enjoyed during your visit Great	Cleanliness of the area enjoyed during your visit Good	Cleanliness of the area enjoyed during your visit Fair	Cleanliness of the area enjoyed during your visit Poor
Overall service received in the club	Overall service received in the club Great	Overall service received in the club Good	Overall service received in the club Fair	Overall service received in the club Poor
How would you rate your overall experience	How would you rate your overall experience Great	How would you rate your overall experience Good	How would you rate your overall experience Fair	How would you rate your overall experience Poor

Experience

	Yes	No
I enjoyed my experience and will return	*Experience I enjoyed my experience and will return Yes	I enjoyed my experience and will return No
I would recommend the club to my family and friends	I would recommend the club to my family and friends Yes	I would recommend the club to my family and friends No

Dining Experience

	Brasserie	Alfresco	Cafe
If you enjoyed a meal during your visit, please indicate the dining option	*Dining Experience If you enjoyed a meal during your visit, please indicate the dining option Brasserie	If you enjoyed a meal during your visit, please indicate the dining option Alfresco	If you enjoyed a meal during your visit, please indicate the dining option Cafe

Dining Experience

	Great	Good	Fair	Poor
Selection/variety of items on menu	*Dining Experience Selection/variety of items on menu Great	Selection/variety of items on menu Good	Selection/variety of items on menu Fair	Selection/variety of items on menu Poor
Items represent value for money	Items represent value for money Great	Items represent value for money Good	Items represent value for money Fair	Items represent value for money Poor
Speed and efficiency of ordering and paying for your meal	Speed and efficiency of ordering and paying for your meal Great	Speed and efficiency of ordering and paying for your meal Good	Speed and efficiency of ordering and paying for your meal Fair	Speed and efficiency of ordering and paying for your meal Poor
Delivery time of your meal	Delivery time of your meal Great	Delivery time of your meal Good	Delivery time of your meal Fair	Delivery time of your meal Poor
Presentation of food	Presentation of food Great	Presentation of food Good	Presentation of food Fair	Presentation of food Poor
Quality/taste of food	Quality/taste of food Great	Quality/taste of food Good	Quality/taste of food Fair	Quality/taste of food Poor
Staff knowledge of menu and facilities	Staff knowledge of menu and facilities Great	Staff knowledge of menu and facilities Good	Staff knowledge of menu and facilities Fair	Staff knowledge of menu and facilities Poor
Level of service experienced	Level of service experienced Great	Level of service experienced Good	Level of service experienced Fair	Level of service experienced Poor
cleanliness of the dining area	cleanliness of the dining area Great	cleanliness of the dining area Good	cleanliness of the dining area Fair	cleanliness of the dining area Poor
Dining atmosphere	Dining atmosphere Great	Dining atmosphere Good	Dining atmosphere Fair	Dining atmosphere Poor

Additional Comments and/or Suggestions

Additional Comments and/or Suggestions

Your Details

Your Details   Name:
Membership Number:
Address:
City/Town:
State:
Post Code:
Email Address:
Phone Number:

Age:

	18 - 29	30 - 39	40 - 49	50 - 59	60+
Please select 1	*Age: Please select 1 18 - 29	Please select 1 30 - 39	Please select 1 40 - 49	Please select 1 50 - 59	Please select 1 60+