New Software Depot Feedback SurveyNew Software Depot Feedback Survey

1. Software Depot Customer Satisfaction Survey

1. Which region are you from?

Which region are you from? North or South America

Europe (includes Africa and the Middle East)

Asia (includes India and Australia)

2. How often do you visit Software Depot (www.software.hp.com)?

	Please select one answer
1x per year	*How often do you visit Software Depot (www.software.hp.com)? 1x per year Please select one answer
1x every six months	1x every six months Please select one answer
1x per week	1x per week Please select one answer
more than 1x per week	more than 1x per week Please select one answer

3. How did you find out about SW Depot?

How did you find out about SW Depot? Searched with a browser

Link from another HP Site

Site listed on HP collateral

Other (please specify)

4. Please rate your overall satisfaction with Software Depot.

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied
Ease of use	*Please rate your overall satisfaction with Software Depot. Ease of use Very Satisfied	Ease of use Satisfied	Ease of use Dissatisfied	Ease of use Very Dissatisfied
Variety of software	Variety of software Very Satisfied	Variety of software Satisfied	Variety of software Dissatisfied	Variety of software Very Dissatisfied
Search Engine	Search Engine Very Satisfied	Search Engine Satisfied	Search Engine Dissatisfied	Search Engine Very Dissatisfied
Download speed	Download speed Very Satisfied	Download speed Satisfied	Download speed Dissatisfied	Download speed Very Dissatisfied
Site availability	Site availability Very Satisfied	Site availability Satisfied	Site availability Dissatisfied	Site availability Very Dissatisfied

5. What do you like about SW Depot?

What do you like about SW Depot? Can always find the software I need

Ease of use

Variety of software

Other (please specify)

6. In what ways can we improve the site?

In what ways can we improve the site? Allow for multiple downloads on a single registration

Reduce the number of categories

Improve the search feature

Other (please specify)

7. Would you like to recieve e-mail notifications when new versions of software that you have previously downloaded become available on the site?

Would you like to recieve e-mail notifications when new versions of software that you have previously downloaded become available on the site? Yes

8. In order to improve or maintain SW Depot, please provide any additional comments about the site.

In order to improve or maintain SW Depot, please provide any additional comments about the site.