Exit this survey Customer Satisfaction Survey We need your help! Please take a few minutes to fill out this survey based on the service you received at HRDC. Completed surveys will be entered into a drawing for a $250 gift card to a local grocery store! Question Title * 1. Were you served in a prompt and professional manner? Yes No Please feel free to comment regarding the level and speed of service you received at HRDC: Question Title * 2. Please rate your level of agreement or disagreement with the following statements: Strongly Agree Agree Disagree Strongly Disagree N/A Staff treated me with respect Staff treated me with respect Strongly Agree Staff treated me with respect Agree Staff treated me with respect Disagree Staff treated me with respect Strongly Disagree Staff treated me with respect N/A Staff were caring and supportive Staff were caring and supportive Strongly Agree Staff were caring and supportive Agree Staff were caring and supportive Disagree Staff were caring and supportive Strongly Disagree Staff were caring and supportive N/A Staff provided me with information about available services and resourceful options Staff provided me with information about available services and resourceful options Strongly Agree Staff provided me with information about available services and resourceful options Agree Staff provided me with information about available services and resourceful options Disagree Staff provided me with information about available services and resourceful options Strongly Disagree Staff provided me with information about available services and resourceful options N/A I received the services I needed I received the services I needed Strongly Agree I received the services I needed Agree I received the services I needed Disagree I received the services I needed Strongly Disagree I received the services I needed N/A I was an active participant in stating my needs I was an active participant in stating my needs Strongly Agree I was an active participant in stating my needs Agree I was an active participant in stating my needs Disagree I was an active participant in stating my needs Strongly Disagree I was an active participant in stating my needs N/A Question Title * 3. If you did not receive the services you needed, please explain. What were we not able to help you with? Question Title * 4. What do you think HRDC is good at? Question Title * 5. What could improve your experience with HRDC? What could HRDC work on? Question Title * 6. How has/did HRDC impacted your life situation? Question Title * 7. Could we share your story? Yes (we will contact you for further details) No (thank you anyway!) Question Title * 8. Which programs have you recently participated in? Streamline Galavan Warming Center Emergency Rental Assistance Transitional Housing Section 8 Home Ownership Services RPM Energy Assistance Programs Youth Services Head Start RSVP Homemaker Community Cafe Food Assistance through Food Bank programs VITA Other (please specify) Question Title * 9. Additional comments about your experience: Question Title * 10. Please provide your name and contact information for the method in which you would like to be contacted if you are selected as the winner of the $250 gift card to a local grocery store. Thank you for taking the time to complete the survey. Your feedback is valued and very much appreciated! Done