Healthy Foods Co-op and Café Shopper Survey

In an effort to improve our operation and better meet your needs, the Board of Directors is interested in knowing what you think about Healthy Foods Co-op and Café. Please take a few minutes to take this survey and give us your valued opinion. Thank you for your time and input.

1. Are you currently a member of Healthy Foods Co-op?

Are you currently a member of Healthy Foods Co-op? Yes

2. What is your age?

What is your age? 10 - 20

20 - 30

30 - 40

40 - 50

50 - 60

60 - 70

70 - 80

80 - 90

3. How often do you generally shop at Healthy Foods Co-op?

How often do you generally shop at Healthy Foods Co-op? Very Frequently(2-3 times weekly)

Frequently (once a week)

Occasionally (2-3 times a month)

Somewhat Infrequently (once a month)

infrequently (less than once a month)

Almost never

4. How often do you generally eat at the café?

How often do you generally eat at the café? Very Frequently (2-3 times/week)

Frequently (once a week)

Occasionally (2-3 times/month)

Somewhat Infrequently (once a month)

Infrequently (less than once a month)

Almost never

5. Please indicate the three departments at Healthy Foods Co-op which are most important in meeting your shopping needs. (1 = most important, 2 – second most important, etc.)

	Most important	Second most important	Least important
Produce	*Please indicate the three departments at Healthy Foods Co-op which are most important in meeting your shopping needs. (1 = most important, 2 – second most important, etc.) Produce Most important	Produce Second most important	Produce Least important
Refrigerated/frozen	Refrigerated/frozen Most important	Refrigerated/frozen Second most important	Refrigerated/frozen Least important
Other (please specify):	Other (please specify): Most important	Other (please specify): Second most important	Other (please specify): Least important
Bulk foods	Bulk foods Most important	Bulk foods Second most important	Bulk foods Least important
Non-food/environmentally friendly products	Non-food/environmentally friendly products Most important	Non-food/environmentally friendly products Second most important	Non-food/environmentally friendly products Least important
Health/beauty aids	Health/beauty aids Most important	Health/beauty aids Second most important	Health/beauty aids Least important
Café	Café Most important	Café Second most important	Café Least important

Other (please specify)

6. Please list your three most favorite items to purchase at Healthy Foods Co-op.

Please list your three most favorite items to purchase at Healthy Foods Co-op.

7. Please list any products you would like to see Healthy Foods Co-op add to its inventory.

Please list any products you would like to see Healthy Foods Co-op add to its inventory.

8. Approximately what percentage of your grocery shopping do you conduct at Healthy Foods Co-op?

Approximately what percentage of your grocery shopping do you conduct at Healthy Foods Co-op? Almost All

More than half

Roughly half

Less than half

Almost none

9. At what other grocery stores do you routinely shop? For what reasons do you choose other stores over Healthy Foods Co-op?

At what other grocery stores do you routinely shop? For what reasons do you choose other stores over Healthy Foods Co-op?

10. From the list below, please mark the top five factors you consider when choosing where to shop for groceries:

From the list below, please mark the top five factors you consider when choosing where to shop for groceries: Product selection/variety

Knowledgeable staff

Quality/freshness of products

Friendly/courteous staff Prices

Availability of brands I/my family likes

Location of store/convenience

Availability of natural/organic foods

Hours of operation

Availability of local foods

Atmosphere/ambiance of store

Cooperative ownership

Cleanliness of store

11. Please rate Healthy Foods Co-op in terms of how well it is meeting your needs with respect to the following:

	Very Well	Well	Somewhat Well	Somewhat Poorly	Poorly	Very Poorly	No Opinion/ Don't Buy
Product selection/variety	*Please rate Healthy Foods Co-op in terms of how well it is meeting your needs with respect to the following: Product selection/variety Very Well	Product selection/variety Well	Product selection/variety Somewhat Well	Product selection/variety Somewhat Poorly	Product selection/variety Poorly	Product selection/variety Very Poorly	Product selection/variety No Opinion/ Don't Buy
Product quality/freshness	Product quality/freshness Very Well	Product quality/freshness Well	Product quality/freshness Somewhat Well	Product quality/freshness Somewhat Poorly	Product quality/freshness Poorly	Product quality/freshness Very Poorly	Product quality/freshness No Opinion/ Don't Buy
Prices	Prices Very Well	Prices Well	Prices Somewhat Well	Prices Somewhat Poorly	Prices Poorly	Prices Very Poorly	Prices No Opinion/ Don't Buy
Store Location/convenience	Store Location/convenience Very Well	Store Location/convenience Well	Store Location/convenience Somewhat Well	Store Location/convenience Somewhat Poorly	Store Location/convenience Poorly	Store Location/convenience Very Poorly	Store Location/convenience No Opinion/ Don't Buy
Hours of operation	Hours of operation Very Well	Hours of operation Well	Hours of operation Somewhat Well	Hours of operation Somewhat Poorly	Hours of operation Poorly	Hours of operation Very Poorly	Hours of operation No Opinion/ Don't Buy
Store atmosphere/ambiance	Store atmosphere/ambiance Very Well	Store atmosphere/ambiance Well	Store atmosphere/ambiance Somewhat Well	Store atmosphere/ambiance Somewhat Poorly	Store atmosphere/ambiance Poorly	Store atmosphere/ambiance Very Poorly	Store atmosphere/ambiance No Opinion/ Don't Buy
Store cleanliness	Store cleanliness Very Well	Store cleanliness Well	Store cleanliness Somewhat Well	Store cleanliness Somewhat Poorly	Store cleanliness Poorly	Store cleanliness Very Poorly	Store cleanliness No Opinion/ Don't Buy
Knowledgeable staff	Knowledgeable staff Very Well	Knowledgeable staff Well	Knowledgeable staff Somewhat Well	Knowledgeable staff Somewhat Poorly	Knowledgeable staff Poorly	Knowledgeable staff Very Poorly	Knowledgeable staff No Opinion/ Don't Buy
Friendly/courteous staff	Friendly/courteous staff Very Well	Friendly/courteous staff Well	Friendly/courteous staff Somewhat Well	Friendly/courteous staff Somewhat Poorly	Friendly/courteous staff Poorly	Friendly/courteous staff Very Poorly	Friendly/courteous staff No Opinion/ Don't Buy
Availability of brands I/my family likes	Availability of brands I/my family likes Very Well	Availability of brands I/my family likes Well	Availability of brands I/my family likes Somewhat Well	Availability of brands I/my family likes Somewhat Poorly	Availability of brands I/my family likes Poorly	Availability of brands I/my family likes Very Poorly	Availability of brands I/my family likes No Opinion/ Don't Buy
Availability of natural/organic foods	Availability of natural/organic foods Very Well	Availability of natural/organic foods Well	Availability of natural/organic foods Somewhat Well	Availability of natural/organic foods Somewhat Poorly	Availability of natural/organic foods Poorly	Availability of natural/organic foods Very Poorly	Availability of natural/organic foods No Opinion/ Don't Buy
Availability of local foods	Availability of local foods Very Well	Availability of local foods Well	Availability of local foods Somewhat Well	Availability of local foods Somewhat Poorly	Availability of local foods Poorly	Availability of local foods Very Poorly	Availability of local foods No Opinion/ Don't Buy
How well the store meet your needs overall	How well the store meet your needs overall Very Well	How well the store meet your needs overall Well	How well the store meet your needs overall Somewhat Well	How well the store meet your needs overall Somewhat Poorly	How well the store meet your needs overall Poorly	How well the store meet your needs overall Very Poorly	How well the store meet your needs overall No Opinion/ Don't Buy

12. What are three things you would like to change about Healthy Foods Co-op?

What are three things you would like to change about Healthy Foods Co-op? 1
2
3

13. What are three things you would absolutely not like to change about Healthy Foods Co-op?

What are three things you would absolutely not like to change about Healthy Foods Co-op? 1.
2.
3.

14. How would you rate your overall satisfaction with the Healthy Foods Co-op

How would you rate your overall satisfaction with the Healthy Foods Co-op Extremely Satisfied

Satisfied

Slightly Satisfied

Slightly Dissatisfied

Dissatisfied

Extremely Dissatisfied

15. How likely is it that you would recommend Healthy Foods Co-op to a friend or colleague?

How likely is it that you would recommend Healthy Foods Co-op to a friend or colleague? Very Likely

Likely

Somewhat Likely

Somewhat Unlikely

Unlikely

Very Unlikely

16. Would you be interested in volunteering for Healthy Foods Co-op in any of the following ways? (Check all that apply).

Would you be interested in volunteering for Healthy Foods Co-op in any of the following ways? (Check all that apply). Serving on the Board of Directors Writing/transmitting newsletter Maintaining/updating website Researching new products	Developing programs to engage the Co-op in the community in a way that fulfills the Co-op’s mission statement Building relationships with other co-ops in the state and nation to learn about other ways to develop community relations
Other (please specify)

17. Please use the space below for any additional comments or suggestions for improvement.

Please use the space below for any additional comments or suggestions for improvement.

Healthy Foods Co-op and Café Shopper Survey
Exit this survey

1. Purpose of this survey

1. Are you currently a member of Healthy Foods Co-op?

2. What is your age?

3. How often do you generally shop at Healthy Foods Co-op?

4. How often do you generally eat at the café?

5. Please indicate the three departments at Healthy Foods Co-op which are most important in meeting your shopping needs. (1 = most important, 2 – second most important, etc.)

6. Please list your three most favorite items to purchase at Healthy Foods Co-op.

7. Please list any products you would like to see Healthy Foods Co-op add to its inventory.

8. Approximately what percentage of your grocery shopping do you conduct at Healthy Foods Co-op?

9. At what other grocery stores do you routinely shop? For what reasons do you choose other stores over Healthy Foods Co-op?

10. From the list below, please mark the top five factors you consider when choosing where to shop for groceries:

11. Please rate Healthy Foods Co-op in terms of how well it is meeting your needs with respect to the following:

12. What are three things you would like to change about Healthy Foods Co-op?

13. What are three things you would absolutely not like to change about Healthy Foods Co-op?

14. How would you rate your overall satisfaction with the Healthy Foods Co-op

15. How likely is it that you would recommend Healthy Foods Co-op to a friend or colleague?

16. Would you be interested in volunteering for Healthy Foods Co-op in any of the following ways? (Check all that apply).

17. Please use the space below for any additional comments or suggestions for improvement.

Healthy Foods Co-op and Café Shopper SurveyExit this survey

1. Purpose of this survey

1. Are you currently a member of Healthy Foods Co-op?

2. What is your age?

3. How often do you generally shop at Healthy Foods Co-op?

4. How often do you generally eat at the café?

5. Please indicate the three departments at Healthy Foods Co-op which are most important in meeting your shopping needs. (1 = most important, 2 – second most important, etc.)

6. Please list your three most favorite items to purchase at Healthy Foods Co-op.

7. Please list any products you would like to see Healthy Foods Co-op add to its inventory.

8. Approximately what percentage of your grocery shopping do you conduct at Healthy Foods Co-op?

9. At what other grocery stores do you routinely shop? For what reasons do you choose other stores over Healthy Foods Co-op?

10. From the list below, please mark the top five factors you consider when choosing where to shop for groceries:

11. Please rate Healthy Foods Co-op in terms of how well it is meeting your needs with respect to the following:

12. What are three things you would like to change about Healthy Foods Co-op?

13. What are three things you would absolutely not like to change about Healthy Foods Co-op?

14. How would you rate your overall satisfaction with the Healthy Foods Co-op

15. How likely is it that you would recommend Healthy Foods Co-op to a friend or colleague?

16. Would you be interested in volunteering for Healthy Foods Co-op in any of the following ways? (Check all that apply).

17. Please use the space below for any additional comments or suggestions for improvement.

Healthy Foods Co-op and Café Shopper Survey
Exit this survey