HPES Medicaid Management Information System (MMIS) Survey

1. Please select the description that best describes the nature of your use of the GA MMIS

Please select the description that best describes the nature of your use of the GA MMIS Enrolled Medicaid Provider

DCH Staff - Information Technology

DCH Staff - Medicaid

DCH Staff - Program Integrity

DCH Staff - Financial Services

DCH Staff - Provider Enrollment

DCH Staff - Operations

Other

2. How often do you use the HPES Medicaid Management Information System (MMIS)?

How often do you use the HPES Medicaid Management Information System (MMIS)? Daily

Two or three times a week

Once a week

Once every other week or so

Once a month or less

3. How would you rate the user friendliness of the HPES MMIS?

How would you rate the user friendliness of the HPES MMIS? Very user-friendly (I required no help.)

Somewhat user-friendly (I required some help or review.)

User friendly

Somewhat difficult (I required moderate help and review.)

Very difficult (I required significant help and review.)

4. How has using the HPES MMIS directly or indirectly impacted the quality of your work?

How has using the HPES MMIS directly or indirectly impacted the quality of your work? Positive impact

Negative impact

No impact

5. How has using the HPES MMIS impacted the efficiency of your work after go-live?

How has using the HPES MMIS impacted the efficiency of your work after go-live? Positive impact

Negative impact

No impact

6. How has the HPES MMIS affected the tools available to you to do your work?

How has the HPES MMIS affected the tools available to you to do your work? Greater tools available to do my work compared to the previous MMIS

Same tools available as with the previous MMIS

Fewer tools available than with the previous MMIS

7. To what extent does the system provide the functionality you need to perform your work?

To what extent does the system provide the functionality you need to perform your work? All functionality needed is present

Most functionality needed

Significant functionality is absent

8. How does the HPES MMIS compare to your expectations of the system?

How does the HPES MMIS compare to your expectations of the system? Exceeds my expectations

Meets my expectations

Does not meet my expectations

9. Is the HPES MMIS more or less likely to support my business needs than the previous MMIS over the next five years?

Is the HPES MMIS more or less likely to support my business needs than the previous MMIS over the next five years? More likely to meet my business needs

Equally likely to meet my business needs

Unlikely to meet my business needs

10. What is your overall satisfaction level with the HPES MMIS?

What is your overall satisfaction level with the HPES MMIS? Highly Satisfied

Somewhat Satisfied

Satisfied

Somewhat Unsatisfied

Highly Unsatisfied

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