Copy of The Center for Cosmetic Dermatology Q1 2010
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1. ACCESS TO CARE
1
. Ease of scheduling appointment
Poor
Fair
Good
Excellent
N/A
1
Ease of scheduling appointment 1 Poor
Fair
Good
Excellent
N/A
2
. Ability of getting an appointment when you wanted
Poor
Fair
Good
Excellent
N/A
2
Ability of getting an appointment when you wanted 2 Poor
Fair
Good
Excellent
N/A
3
. Courtesy of person who scheduled your appointment
Poor
Fair
Good
Excellent
N/A
3
Courtesy of person who scheduled your appointment 3 Poor
Fair
Good
Excellent
N/A
4
. Our helpfulness on the telephone
Poor
Fair
Good
Excellent
N/A
4
Our helpfulness on the telephone 4 Poor
Fair
Good
Excellent
N/A
5
. Our promptness in returning your phone calls for an appointment
Poor
Fair
Good
Excellent
N/A
5
Our promptness in returning your phone calls for an appointment 5 Poor
Fair
Good
Excellent
N/A
6
. Our promptness in returning your phone calls about your treatment
Poor
Fair
Good
Excellent
N/A
6
Our promptness in returning your phone calls about your treatment 6 Poor
Fair
Good
Excellent
N/A
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