Your Experience with Casamona
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1. Your Experiences with Casamona

We'd be grateful if you could spend a couple of minutes giving us some feedback on your experiences with Casamona so that we can continue improving our business and providing the highest quality service possible.

PLEASE NOTE that by leaving your name you agree to have your comments featured on our website. It is your right to leave anonymous comments as the name box is just optional. In this case, your comments will be used for internal analysis purposes only.

1. Please fill in the following demographic information.

Please fill in the following demographic information. Nationality:
Occupation:
Name (optional)
Gender:

2. What was the nature of your business with Casamona?

What was the nature of your business with Casamona?

3. How did you find out about Casamona International?

How did you find out about Casamona International? Search Engine

Yaencontre

Loquo.com

Metropolitan online

Fotocasa

A flyer

Referred by someone

Walked by the office

Other?

4. Please evaluate your contact person based on the following criteria:

	excellent	good	neutral	poor	very poor
Speed of response	*Please evaluate your contact person based on the following criteria: Speed of response excellent	Speed of response good	Speed of response neutral	Speed of response poor	Speed of response very poor
Helpfulness	Helpfulness excellent	Helpfulness good	Helpfulness neutral	Helpfulness poor	Helpfulness very poor
Friendliness	Friendliness excellent	Friendliness good	Friendliness neutral	Friendliness poor	Friendliness very poor
Professionalism	Professionalism excellent	Professionalism good	Professionalism neutral	Professionalism poor	Professionalism very poor
Knowledge of properties and service process	Knowledge of properties and service process excellent	Knowledge of properties and service process good	Knowledge of properties and service process neutral	Knowledge of properties and service process poor	Knowledge of properties and service process very poor
Negotiation skills	Negotiation skills excellent	Negotiation skills good	Negotiation skills neutral	Negotiation skills poor	Negotiation skills very poor

Write the name of your agent and give a general opinion

5. Please evaluate Casamona as an agency on the following criteria:

	Excellent	Good	Average	Poor	Very poor
Speed of response from the agents	*Please evaluate Casamona as an agency on the following criteria: Speed of response from the agents Excellent	Speed of response from the agents Good	Speed of response from the agents Average	Speed of response from the agents Poor	Speed of response from the agents Very poor
Range of properties	Range of properties Excellent	Range of properties Good	Range of properties Average	Range of properties Poor	Range of properties Very poor
Quality of properties visited	Quality of properties visited Excellent	Quality of properties visited Good	Quality of properties visited Average	Quality of properties visited Poor	Quality of properties visited Very poor
Office environment	Office environment Excellent	Office environment Good	Office environment Average	Office environment Poor	Office environment Very poor
User-friendliness of the website	User-friendliness of the website Excellent	User-friendliness of the website Good	User-friendliness of the website Average	User-friendliness of the website Poor	User-friendliness of the website Very poor

General opinion about the services

6. How would you qualify the Casamona website regarding the following criteria?

	Excellent	Good	Average	Poor	Very poor
Speed of loading	*How would you qualify the Casamona website regarding the following criteria? Speed of loading Excellent	Speed of loading Good	Speed of loading Average	Speed of loading Poor	Speed of loading Very poor
Search results	Search results Excellent	Search results Good	Search results Average	Search results Poor	Search results Very poor
Properties description	Properties description Excellent	Properties description Good	Properties description Average	Properties description Poor	Properties description Very poor
Pictures of the apartments	Pictures of the apartments Excellent	Pictures of the apartments Good	Pictures of the apartments Average	Pictures of the apartments Poor	Pictures of the apartments Very poor
Navigation in the menus	Navigation in the menus Excellent	Navigation in the menus Good	Navigation in the menus Average	Navigation in the menus Poor	Navigation in the menus Very poor
Appearance	Appearance Excellent	Appearance Good	Appearance Average	Appearance Poor	Appearance Very poor

Your general evaluation of the website

7. Have you been in touch with other real estate agencies in Barcelona?

Have you been in touch with other real estate agencies in Barcelona? YES

Which agency/agencies?

8. Which of the following elements do you associate with Casamona?

Which of the following elements do you associate with Casamona? Apples and Oranges

Casamona Logo

Cosy and nice homes

“Unique and Different”

All of the above

I do not recognise any of the above

9. Would you recommend Casamona to other people?

Would you recommend Casamona to other people? Yes

Why?

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Your Experience with CasamonaExit this survey

1. Your Experiences with Casamona

Your Experience with Casamona
Exit this survey