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The Waterloo Quarter BID is approaching the end of its first term and businesses will have the opportunity to vote for a five year continuation of the BID in February 2011.

All businesses in the area above a certain size pay an annual charge, over and above their business rates, for additional services. These services and projects are implemented at the request of levy-paying businesses.

We are asking all levy-paying businesses within the BID area for their thoughts on existing projects and services, and for feedback on what they would like to see in our renewal BID proposal.

Please answer the following questions as honestly as possible in order that we might produce a proposal which will benefit your business over the next five years.

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* 1. What is your name?

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* 2. What is the name and address of your business?

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* 3. Your business will have a dedicated person who will be responsible for voting either Yes or No for an extension of the BID term.

  Yes No
Will you be responsible for taking the vote on whether to continue the BID for a second five year term, or for influencing the decision within your organisation? (If not, please forward this survey to the most appropriate person in your organisation.)

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* 4. What is the best way of contacting you? Please supply an email address or telephone number.

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* 5. What do you think is the single biggest issue affecting this area at the moment? (Please elaborate with suggestions as to what can be done about the issue.)

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* 6. We would now like to hear your views as to what our priorities should be over the next five years.

How important do you think the following objectives should be for the Waterloo Quarter BID in the services it provides for businesses? Please grade your choices where 1 is Not important at all, 2 is No strong opinion, 3 is Quite important and 4 is Very important.

  1 2 3 4
Help businesses save money on operating costs
Benefit businesses' staff, encouraging them to get involved in the local community
Improve the cleanliness of the area
Improve the safety of the area
Increase the amount of planting and greenery
Help businesses become more environmentally friendly
Support and fund larger public realm projects - eg repaving, redesign of areas
Encourage new customers to the area
Offer businesses a voice with councils and other organisations
Promote opportunities to network and do business

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* 7. Are there any other priorities or objectives you would like us to consider in the development of our BID proposal? Please elaborate on the reasons for your choices.

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* 8. Do you have any other suggestions?

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* 9. Now please give us your thoughts on our existing services.

Please let us know whether you or your staff currently make use of the following services and your views as to their future development.

  Aware of Do you use or value it (check for yes) Would like to see more of Would like to see less of About the same
Events - eg Food Festival, Pub Quiz evenings, Waterloo Carnival
Staff engagement - We have used activities to engage employees in their community and improve work-life balance, eg art activities, pilates, massages and charity fun run training.
Hanging baskets - Waterloo Quarter BID has installed hanging baskets and planter tubs in several roads
Hot washing and gum removal
Recycling and waste collection - We operate free recycling collections and £1 a bag general waste collections
Wedge card - Wedge is a reward card for independent retailers, with 50 shops in Waterloo signed up
Waterloo magazine - A quarterly pocket magazine with features about businesses and events in the area
Area map and business directory
Waterloo Quarter website
Graffiti removal - We remove graffiti from your property free of charge
Parking improvements - The BID successfully negotiated the introduction of free short stay customer parking on Lower Marsh and other parking and delivery changes in the area
Newsletter - A monthly newsletter sent to all businesses in the area
Decorative tree lights and festive lights
One stop shop - The BID operates a one stop shop - come to us with a problem and we will do our best to help you fix it
Lower Marsh Regeneration Project - a major streetscape improvement project
Lower Marsh market - We have been working with Lambeth Council to enlist the services of a commercial market operator to take on the management of Lower Marsh market
Legible London - We have worked with Transport for London to install signs to help pedestrians find their way around
Licensing forum - The forum was launched in early 2009 to allow licensed premises to highlight issues affecting their venues and to help them work with the police and councils
Crime prevention communications - The BID produces posters to tackle crime in local hotspots.

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* 10. Do you have any other comments on our existing projects and services - eg most beneficial, least useful, ways to improve?

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* 11. Are there any other projects or services you would like Waterloo Quarter BID to establish?

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* 12. Have you decided how you will vote in the February renewal ballot?

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* 13. If you have decided on how you will vote, please indicate your choice below.

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* 14. We are asking businesses if they would be prepared to help us to campaign for a Yes vote in the February renewal ballot.

  Yes No
Would you be interested in being involved in the renewal campaign?
Would you be happy to be quoted as a support of the BID?

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This is an image of the Waterloo Quarter BID area.

The shaded areas represent a possible expansion zone.

This is an image of the Waterloo Quarter BID area. <br><br>The shaded areas represent a possible expansion zone.

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* 15. Do you have any comments about the existing area and the possible expansion zones?

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* 16. Would you like to meet a member of the BID team face to face to talk about the renewal ballot?

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