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* 1. Was your order placing experience with WPI better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

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* 2. How knowledgeable were the customer service representatives at our company?

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* 3. How responsive is our company?

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* 4. Were you satisfied with your experience with our company, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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