RADAR: Data Quality in health and social care for older and disabled people (March10). Survey

RADAR: Data Quality in health and social care for older and disabled people (March10).

1. Data Quality in Health and Social Care for Older and Disabled People

Data quality is about the information collected and shared to support care within and across care providers such as GP surgeries, hospitals and nursing homes. The NHS wishes to improve and has sponsored this exploratory research.

This questionnaire explores the views of older and disabled people. Answers may come from individuals with personal experiences or from group representatives commenting on general views.

Here are some headings to help you understand the meaning of data quality in real life. Some connected questions may also help you focus on your own experiences when completing the main questionnaire. Please take these as examples and consider how such issues may have positively or negatively affected your appointments, your moves between different service providers and your general understanding of what was going on.

*Explanation by staff of information in your records.

If you've recently recieved a diagnosis, were the relevant issues explained to you?
If you were recommended some equipment, did you understand where to get it and how to use it?
Did you understand what was said?
Were you given time to ask questions?

*Provision of material to take away.

Were you given printed material by staff, such as prescriptions or leaflets?
Was it in an accessible format?

*Sharing information between service providers.

If you have been referred by your GP to a consultant, did the consultant know about your access needs?
If you have returned home from a hospital setting recently, did your GP know?
Did your GP know what medication had been prescribed?
If it was necessary, did Social Services know about any requirements around care?

The aim of this questionnaire is to raise awareness, and to champion examples of particularly good practice. Questions with stars must be completed, others are optional.

Circulation of the link to the questionnaire is controlled by RADAR. No emails or personally identifiable data is collected via the questionnaire. The researcher only has access to your responses.

The questionnaire runs until Monday 22 March. Interim results will be presented at an NHS conference on 25 March. Final results will also be shared with RADAR.

Thank you for your help.

Dr Howard Leicester
Deaf-blind researcher,
City University, London.

RADAR: Data Quality in health and social care for older and disabled people (March10).
Exit this survey

1. Data Quality in Health and Social Care for Older and Disabled People

*
1. I am (Please click response that best applies):

*
2. I am commenting on (Please click any responses that apply):

*
3. My comments refer to the geographic area of (Please click as appropriate. The researcher will follow-up any later good practice examples but not identify any organisations with limitations):

*
4. I, or those I represent, are commenting on the following service providers (Please click all that apply):

*
5. Now recall staff explanations, information to take home and data sharing, among other things. The data quality at the service providers was (Please click the response that best applies):

6. My comments about service providers where data quality was good are:

7. My comments about service providers where data quality was limited are:

8. I praise the following service providers on their data quality (Please give organisation names in box below. The researcher will contact them):

9. My comments on data quality in health and social care generally are:

RADAR: Data Quality in health and social care for older and disabled people (March10).Exit this survey

1. Data Quality in Health and Social Care for Older and Disabled People

*1. I am (Please click response that best applies):

*2. I am commenting on (Please click any responses that apply):

*3. My comments refer to the geographic area of (Please click as appropriate. The researcher will follow-up any later good practice examples but not identify any organisations with limitations):

*4. I, or those I represent, are commenting on the following service providers (Please click all that apply):

*5. Now recall staff explanations, information to take home and data sharing, among other things. The data quality at the service providers was (Please click the response that best applies):

6. My comments about service providers where data quality was good are:

7. My comments about service providers where data quality was limited are:

8. I praise the following service providers on their data quality (Please give organisation names in box below. The researcher will contact them):

9. My comments on data quality in health and social care generally are:

RADAR: Data Quality in health and social care for older and disabled people (March10).
Exit this survey

*
1. I am (Please click response that best applies):

*
2. I am commenting on (Please click any responses that apply):

*
3. My comments refer to the geographic area of (Please click as appropriate. The researcher will follow-up any later good practice examples but not identify any organisations with limitations):

*
4. I, or those I represent, are commenting on the following service providers (Please click all that apply):

*
5. Now recall staff explanations, information to take home and data sharing, among other things. The data quality at the service providers was (Please click the response that best applies):