CPP Recruitment Survey

1.

Thank you for taking the time to click into our feedback survey. CPP are a continuous improvement organisation and are constantly looking at how we can improve our service to our Customers, Business Partners, Employees and Candidates. We recognise we don't always get everything right all the time therefore feedback is very important in our process of continuous improvement. There are 16 questions in this survey, which should take no longer than 5 minutes to complete.

Thank you for taking the time to complete our survey, your feedback is greatly appreciated.

1. What age category do you fit in to?

What age category do you fit in to? 18-25

26-35

36-45

46-55

56-65

66 and over

2. Gender?

Gender? Male

Female

Prefer not to say

3. Where do you live?

Where do you live? Ashby Chesterfield Derby Doncaster Dronfield Harrogate	Leeds Leicestershire Sheffield Sutton Coldfield Tamworth York
Other (Please specify)

4. How far would you be willing to travel to work?

How far would you be willing to travel to work? 0-5 miles

5-10 miles

10-15 miles

10-20 miles

25+ miles

Other (Please specify)

5. How important are the following to you when looking for a job?

	Not Important	Somewhat Important	Important	Very Important	Extremely Important
Bonus	*How important are the following to you when looking for a job? Bonus Not Important	Bonus Somewhat Important	Bonus Important	Bonus Very Important	Bonus Extremely Important
Development and Training	Development and Training Not Important	Development and Training Somewhat Important	Development and Training Important	Development and Training Very Important	Development and Training Extremely Important
Flexible Working	Flexible Working Not Important	Flexible Working Somewhat Important	Flexible Working Important	Flexible Working Very Important	Flexible Working Extremely Important
Job Satisfaction	Job Satisfaction Not Important	Job Satisfaction Somewhat Important	Job Satisfaction Important	Job Satisfaction Very Important	Job Satisfaction Extremely Important
Job Title	Job Title Not Important	Job Title Somewhat Important	Job Title Important	Job Title Very Important	Job Title Extremely Important
Location	Location Not Important	Location Somewhat Important	Location Important	Location Very Important	Location Extremely Important
Range of Benefits	Range of Benefits Not Important	Range of Benefits Somewhat Important	Range of Benefits Important	Range of Benefits Very Important	Range of Benefits Extremely Important
Salary	Salary Not Important	Salary Somewhat Important	Salary Important	Salary Very Important	Salary Extremely Important

6. Would you consider working for a call centre?

Would you consider working for a call centre? Yes

Maybe

7. Have you heard of CPP before?

Have you heard of CPP before? Yes

8. If yes, what is your perception of CPP?

If yes, what is your perception of CPP?

9. Where did you hear about the CPP website?

Where did you hear about the CPP website? Press Radio Leaflets CPP employee Word of mouth Open Day/recruitment event Job Centre Email	Job Fairs Advans Advertising banners Flyers Promo Teams Postcards Posters Direct Mail
Other (Please specify)

10. Please rate CPP website on the following areas:

	Very Poor	Poor	OK	Good	Excellent
Ease of system navigation	*Please rate CPP website on the following areas: Ease of system navigation Very Poor	Ease of system navigation Poor	Ease of system navigation OK	Ease of system navigation Good	Ease of system navigation Excellent
Accuracy of the information provided	Accuracy of the information provided Very Poor	Accuracy of the information provided Poor	Accuracy of the information provided OK	Accuracy of the information provided Good	Accuracy of the information provided Excellent
Design of the website	Design of the website Very Poor	Design of the website Poor	Design of the website OK	Design of the website Good	Design of the website Excellent
Ease of applying for a role online	Ease of applying for a role online Very Poor	Ease of applying for a role online Poor	Ease of applying for a role online OK	Ease of applying for a role online Good	Ease of applying for a role online Excellent

11. Is there anything else you would like to have seen on the CPP website?

Is there anything else you would like to have seen on the CPP website? Yes

12. Is Yes, then please provide more information on what you would like to see.

Is Yes, then please provide more information on what you would like to see.

13. Have you applied to CPP before?

Have you applied to CPP before? Yes

14. If Yes what did you think of the recruitment process?

	Very Poor	Poor	OK	Good	Excellent
Time from your intial application to someone in the recruitment team contacting you	*If Yes what did you think of the recruitment process? Time from your intial application to someone in the recruitment team contacting you Very Poor	Time from your intial application to someone in the recruitment team contacting you Poor	Time from your intial application to someone in the recruitment team contacting you OK	Time from your intial application to someone in the recruitment team contacting you Good	Time from your intial application to someone in the recruitment team contacting you Excellent
Communication throughout the recruitment process	Communication throughout the recruitment process Very Poor	Communication throughout the recruitment process Poor	Communication throughout the recruitment process OK	Communication throughout the recruitment process Good	Communication throughout the recruitment process Excellent
Length of time to for you to go through the recruitment process	Length of time to for you to go through the recruitment process Very Poor	Length of time to for you to go through the recruitment process Poor	Length of time to for you to go through the recruitment process OK	Length of time to for you to go through the recruitment process Good	Length of time to for you to go through the recruitment process Excellent
Quality of the process	Quality of the process Very Poor	Quality of the process Poor	Quality of the process OK	Quality of the process Good	Quality of the process Excellent
Candidate experience	Candidate experience Very Poor	Candidate experience Poor	Candidate experience OK	Candidate experience Good	Candidate experience Excellent
Professionalism of staff	Professionalism of staff Very Poor	Professionalism of staff Poor	Professionalism of staff OK	Professionalism of staff Good	Professionalism of staff Excellent

15. Would you re-apply if previously declined?

Would you re-apply if previously declined? Yes

Not Sure

16. If No/Not sure we would be interested in your reasons why?

If No/Not sure we would be interested in your reasons why?

17. How could CPP improve their way of communicating with you as a job seeker?

How could CPP improve their way of communicating with you as a job seeker? Advans Advertising Banners Direct Mail Email Flyers Job Centre Job Fairs Job Site Online	Open Day Postcards Posters Press Promo Teams Radio Recommend a Friend Text Messages
Other (Please specify)

18. If you would like to be entered in to the competition to win an Ipod Touch, then please provide your name, telephone number and email address below.

Name

If you would like to be entered in to the competition to win an Ipod Touch, then please provide your name, telephone number and email address below. Name

19. Email address

Email address

20. Telephone number

Telephone number

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