Customer Satisfaction Survey
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1
. Which Clark Tire location performed services on your vehicle?
Which Clark Tire location performed services on your vehicle?
2
. When were the services performed on your vehicle at Clark Tire?
When were the services performed on your vehicle at Clark Tire?
3
. Overall, how would you rate your experience at Clark Tire?
Overall, how would you rate your experience at Clark Tire?
Excellent
Good
Fair
Poor
4
. Was the work performed to your satisfaction?
Was the work performed to your satisfaction?
Yes
No
5
. Was the staff knowledgeable, efficient, and courteous?
Was the staff knowledgeable, efficient, and courteous?
Yes
No
6
. Were the Clark Tire facilities neat & clean?
Were the Clark Tire facilities neat & clean?
Yes
No
7
. Upon inspection of your vehicle by a technician, were you consulted about additional work that may need to be done in the near future?
Upon inspection of your vehicle by a technician, were you consulted about additional work that may need to be done in the near future?
Yes
No
N/A
8
. Do you feel your vehicle was serviced in a timely manner?
Do you feel your vehicle was serviced in a timely manner?
Yes
No
9
. Do you plan on returning to Clark Tire for your future auto service/tire needs?
Do you plan on returning to Clark Tire for your future auto service/tire needs?
Yes
No
10
. Please tell us about your experience at Clark Tire. *If you would like for us to contact you regarding this experience, please list your name and phone number or email address.
Please tell us about your experience at Clark Tire. *If you would like for us to contact you regarding this experience, please list your name and phone number or email address.
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