Full of Life - Information Service - Evaluation Survey

Exit this survey

 

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1. Are you a...

Are you a...   Parent/carer

Professional

Young person

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2. What was your reason for using the Information Service?

What was your reason for using the Information Service?

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3. How many times have you used the service?

How many times have you used the service?   Once

Twice

Three times

More than 3 times

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4. How did you access the service?

How did you access the service?   Phone

Email

Website

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5. To what extent would you agree with the following statements

	Strongly agree	Agree	Neither agree nor disagree	Strongly disagree	Does not apply
I found the website easy to navigate	*To what extent would you agree with the following statements I found the website easy to navigate Strongly agree	I found the website easy to navigate Agree	I found the website easy to navigate Neither agree nor disagree	I found the website easy to navigate Strongly disagree	I found the website easy to navigate Does not apply
Information on the website was accessible	Information on the website was accessible Strongly agree	Information on the website was accessible Agree	Information on the website was accessible Neither agree nor disagree	Information on the website was accessible Strongly disagree	Information on the website was accessible Does not apply
The phone was answered straight away	The phone was answered straight away Strongly agree	The phone was answered straight away Agree	The phone was answered straight away Neither agree nor disagree	The phone was answered straight away Strongly disagree	The phone was answered straight away Does not apply
I left a message and received a prompt reply	I left a message and received a prompt reply Strongly agree	I left a message and received a prompt reply Agree	I left a message and received a prompt reply Neither agree nor disagree	I left a message and received a prompt reply Strongly disagree	I left a message and received a prompt reply Does not apply
Information over the phone was useful	Information over the phone was useful Strongly agree	Information over the phone was useful Agree	Information over the phone was useful Neither agree nor disagree	Information over the phone was useful Strongly disagree	Information over the phone was useful Does not apply

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6. Would you use the service again?

Would you use the service again?   Yes

No

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7. Would you recommend the service to another person?

Would you recommend the service to another person?   Yes

No

8. Do you have any suggestions as to how the service can be improved?

Do you have any suggestions as to how the service can be improved?

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9. Are you..

Are you..   Male

Female