Customer Feedback August 2010
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1
. How did you hear about Razzle Dazzle Cake Kits?
How did you hear about Razzle Dazzle Cake Kits?
Search engine e.g. Google
Melbourne/Sydney/Brisbane Child magazine
Kidspot
Activities for Kids
Mothers Matter
Link from another website
Word of Mouth / referral
Saw one at a party
Other
Other (please specify)
2
. What encouraged you to visit the Razzle Dazzle Cake Kits website?
What encouraged you to visit the Razzle Dazzle Cake Kits website?
Currently looking for a cake
Currently looking for a cake kit
Looking for cake design ideas
Interested in the concept / to find out more about cake kits
To enter the competition
Other
Other (please specify)
*
3
. What do you like about the Razzle Dazzle Cake Kits?
What do you like about the Razzle Dazzle Cake Kits?
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4
. What do you NOT like about the Razzle Dazzle Cake Kits?
What do you NOT like about the Razzle Dazzle Cake Kits?
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5
. Do you intend to purchase a Razzle Dazzle Cake Kit?
Do you intend to purchase a Razzle Dazzle Cake Kit?
I have purchased already
I have purchased already and will purchase again
I will purchase (now or in the future)
I will think about it
No, I do not think I will purchase
*
6
. If you have or intend to purchase, please rate the following in order of importance to your decision.
(One tick per rating)
Most important
Second most important
Third most important
Fourth most important
Least important
The designs
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If you have or intend to purchase, please rate the following in order of importance to your decision. (One tick per rating) The designs Most important
The designs Second most important
The designs Third most important
The designs Fourth most important
The designs Least important
How easy it is to decorate a cake
How easy it is to decorate a cake Most important
How easy it is to decorate a cake Second most important
How easy it is to decorate a cake Third most important
How easy it is to decorate a cake Fourth most important
How easy it is to decorate a cake Least important
The convenience - everything in the box
The convenience - everything in the box Most important
The convenience - everything in the box Second most important
The convenience - everything in the box Third most important
The convenience - everything in the box Fourth most important
The convenience - everything in the box Least important
The convenience - delivered to my door
The convenience - delivered to my door Most important
The convenience - delivered to my door Second most important
The convenience - delivered to my door Third most important
The convenience - delivered to my door Fourth most important
The convenience - delivered to my door Least important
The cost
The cost Most important
The cost Second most important
The cost Third most important
The cost Fourth most important
The cost Least important
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7
. If you do not intent to purchase, please indicate how important the following points were to this decision.
Very
Somewhat
Not at all important
Designs not suitable
*
If you do not intent to purchase, please indicate how important the following points were to this decision. Designs not suitable Very
Designs not suitable Somewhat
Designs not suitable Not at all important
Looks too difficult
Looks too difficult Very
Looks too difficult Somewhat
Looks too difficult Not at all important
The cost of the kit is too high
The cost of the kit is too high Very
The cost of the kit is too high Somewhat
The cost of the kit is too high Not at all important
The cost of postage is too high.
The cost of postage is too high. Very
The cost of postage is too high. Somewhat
The cost of postage is too high. Not at all important
Other
Other Very
Other Somewhat
Other Not at all important
Other (please specify)
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8
. Please complete the following demographic information so that you can be entered into the Win a Cake Kit competition.
Please complete the following demographic information so that you can be entered into the Win a Cake Kit competition.
Name:
Address 1:
City/Town:
State/Province:
ZIP/Postal Code:
Country:
Email Address:
Phone Number:
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