Customer Satisfaction
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1.
1
. How did you hear about ROI Landscape & Construction?
How did you hear about ROI Landscape & Construction?
Leaflet
Newspaper advert
Previous Customer
Recommended
Search Engine
Yellow Pages
Please advise where you saw the advert
2
. How do you rate ROI Landscape & Construction?
Unsatisfactory
Satisfactory
Good
Very Good
Excellent
Initial Contact
*
How do you rate ROI Landscape & Construction? Initial Contact Unsatisfactory
Initial Contact Satisfactory
Initial Contact Good
Initial Contact Very Good
Initial Contact Excellent
Survey
Survey Unsatisfactory
Survey Satisfactory
Survey Good
Survey Very Good
Survey Excellent
Speed of response
Speed of response Unsatisfactory
Speed of response Satisfactory
Speed of response Good
Speed of response Very Good
Speed of response Excellent
Speed of progress
Speed of progress Unsatisfactory
Speed of progress Satisfactory
Speed of progress Good
Speed of progress Very Good
Speed of progress Excellent
Quality of work
Quality of work Unsatisfactory
Quality of work Satisfactory
Quality of work Good
Quality of work Very Good
Quality of work Excellent
Value received
Value received Unsatisfactory
Value received Satisfactory
Value received Good
Value received Very Good
Value received Excellent
Attitude of workpeople
Attitude of workpeople Unsatisfactory
Attitude of workpeople Satisfactory
Attitude of workpeople Good
Attitude of workpeople Very Good
Attitude of workpeople Excellent
3
. Would you use ROI Landscape & Construction again?
Would you use ROI Landscape & Construction again?
Yes
No
Please make any comments you feel pertinent
4
. Would you recommend ROI Landscape & Construction?
Would you recommend ROI Landscape & Construction?
Yes
No
If no please advise us why not
5
. If you were considering having any type of building work done would you contact ROI Landscape & Construction to conduct this
If you were considering having any type of building work done would you contact ROI Landscape & Construction to conduct this
Yes
No
If no please tell us why
6
. Are you considering having any building work done soon?
Are you considering having any building work done soon?
Yes
No
What work are you considering?
7
. Would you like us to contact you to discuss your requirements?
Would you like us to contact you to discuss your requirements?
Yes
No
Please provide contact details.
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