Customer Satisfaction
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1.

How did you hear about ROI Landscape & Construction? Leaflet

Newspaper advert

Previous Customer

Recommended

Search Engine

Yellow Pages

Please advise where you saw the advert

	Unsatisfactory	Satisfactory	Good	Very Good	Excellent
Initial Contact	*How do you rate ROI Landscape & Construction? Initial Contact Unsatisfactory	Initial Contact Satisfactory	Initial Contact Good	Initial Contact Very Good	Initial Contact Excellent
Survey	Survey Unsatisfactory	Survey Satisfactory	Survey Good	Survey Very Good	Survey Excellent
Speed of response	Speed of response Unsatisfactory	Speed of response Satisfactory	Speed of response Good	Speed of response Very Good	Speed of response Excellent
Speed of progress	Speed of progress Unsatisfactory	Speed of progress Satisfactory	Speed of progress Good	Speed of progress Very Good	Speed of progress Excellent
Quality of work	Quality of work Unsatisfactory	Quality of work Satisfactory	Quality of work Good	Quality of work Very Good	Quality of work Excellent
Value received	Value received Unsatisfactory	Value received Satisfactory	Value received Good	Value received Very Good	Value received Excellent
Attitude of workpeople	Attitude of workpeople Unsatisfactory	Attitude of workpeople Satisfactory	Attitude of workpeople Good	Attitude of workpeople Very Good	Attitude of workpeople Excellent

Would you use ROI Landscape & Construction again? Yes

Please make any comments you feel pertinent

Would you recommend ROI Landscape & Construction? Yes

If no please advise us why not

If you were considering having any type of building work done would you contact ROI Landscape & Construction to conduct this Yes

If no please tell us why

Are you considering having any building work done soon? Yes

What work are you considering?

Would you like us to contact you to discuss your requirements? Yes

Please provide contact details.

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