Benchmark survey
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1
. How easy is it to find the information you are looking for on our website?
How easy is it to find the information you are looking for on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
2
. How clear is the information available on our website?
How clear is the information available on our website?
Extremely clear
Very clear
Moderately clear
Slightly clear
Not at all clear
3
. How valuable is the information on our website?
How valuable is the information on our website?
Extremely valuable
Very valuable
Moderately valuable
Slightly valuable
Not at all valuable
4
. How visually appealing is our website?
How visually appealing is our website?
Extremely appealing
Very appealing
Moderately appealing
Slightly appealing
Not at all appealing
5
. How professional is the look and feel of our website?
How professional is the look and feel of our website?
Extremely professional
Very professional
Moderately professional
Slightly professional
Not at all professional
6
. How can we improve website?
How can we improve website?
7
. How likely are you to recommend website to others?
How likely are you to recommend website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
8
. Overall, are you satisfied with your experience using website, neither satisfied or dissatisfied with it, or dissatisfied with it?
Overall, are you satisfied with your experience using website, neither satisfied or dissatisfied with it, or dissatisfied with it?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
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