HealthCERT Survey of Rest Home Audit Summaries

The Ministry of Health is continuing to improve the information it publishes about rest homes, and wants to hear your suggestions.

Please answer our 2 minute quiz and help us improve the information we provide on rest homes and how well they are meeting regulatory standards.

1. How useful do you find the summary reports?

How useful do you find the summary reports? Very useful

Useful

Neutral

Not useful

2. Overall, do the summary reports provide the kind of information you are looking for when you are shopping for or evaluating a rest home?

Overall, do the summary reports provide the kind of information you are looking for when you are shopping for or evaluating a rest home? Yes

3. How easy is it for you to compare homes based on the audit information?

How easy is it for you to compare homes based on the audit information? Very easy

Easy

Neutral

Difficult

Very Difficult

4. Each audit summary is divided in 2 sections: a descriptive section and a table with coloured boxes. How easy is it to understand the information provided in the narrative section?

Each audit summary is divided in 2 sections: a descriptive section and a table with coloured boxes. How easy is it to understand the information provided in the narrative section? Very easy

Easy

Neutral

Difficult

Very Difficult

5. Would any of the following make it easier to read the descriptive section? (tick all that apply)

Would any of the following make it easier to read the descriptive section? (tick all that apply) The same layout for every summary report

Consistent information in all summaries

More headings

Less text

Simpler language

Larger type

Different layout

Other (please specify)

6. Are the coloured boxes useful?

Are the coloured boxes useful? Yes

7. How easy is it to understand the information provided in the coloured boxes?

How easy is it to understand the information provided in the coloured boxes? Very easy

Easy

Neutral

Difficult

Very Difficult

8. Would any of the following make it easier to read the descriptive section? (tick all that apply)

Would any of the following make it easier to read the descriptive section? (tick all that apply) Fewer coloured boxes

Simpler language

Scoring system

Different layout

Larger type

Other (please specify)

9. Which of the following statements relate most to you (tick all that apply)

Which of the following statements relate most to you (tick all that apply) I prefer long summary reports which describe the physical environment, staffing levels, staff training etc

I prefer short summary reports that only tell me where the rest home needs to improve.

I like to know what is good about a rest home, as well as what needs to be improved on.

I like to know what residents and their family members think about a rest home.

I like to know about staff turnover so I can gauge if this is a happy working environment

I want to know about the organisation that runs this rest home – their philosophy, management structure etc.

I want to know if there is a qualified nurse on site 24 hours a day.

I want to know about the standard of meals, and how often the menu changes.

I want to know if there have been any formal complaints about the rest home, when they occurred and the outcome

10. Could you easily find rest homes in your area?

Could you easily find rest homes in your area? Yes

11. What else (if anything) would be helpful for you?

What else (if anything) would be helpful for you?